What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 534 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 137 reviews)); "Great boss and coworkers." ((in 76 reviews)); "Great Company and culture." ((in 32 reviews)); "Great Benefits and great Benefits" ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 268 reviews)); "Bad management leads to big turn over" ((in 223 reviews)); "Defiantly some really good and really bad managers out there." ((in 139 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 100 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 97 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

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FedEx Office reviews

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(2,323 total reviews)

Brian D. Philips

Not enough data to show CEO approval

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Reviews by job title

2K reviews

4.0

Jun 14, 2014

FXO is a great company to work for. They appreciate their employees more than most corporations and offer growth within.

Lead consultant

Recommend

CEO approval

Business Outlook

Pros

Best reason to work for FedEx Office would be some of the perks we are offered, even though there are limitations. We are offered many discounts not only within the company, but also outside with other vendors. There is also a lot of room for growth with the company and they encourage employees to learn and grow. Competitive pay, great training, and great benefits, including a 401K.

Cons

Biggest con is the fact that we are simply FedEx Office. It is like the red-headed step child of the FedEx Corporation, and it is treated that way. The position also includes a lot of selling, which is a con for me personally. There is also the shadow of Kinko's. Kinko's did do more for the employee than FedEx Office does.

5.0

Jun 4, 2014

A very good company

Programmer/analyst advisor

Recommend

CEO approval

Business Outlook

Pros

It is a nice company to work for; they take care of their employees. Benefits are good

Cons

Big company so things move slowly. Company’s IT development is moving toward off-shore; however, employees are given an option for a voluntary buyoff package.

4.0

May 16, 2014

Selling Print Services

Corporate account executive

Recommend

CEO approval

Business Outlook

Pros

Fantastic culture with a commitment to ethics at all levels of the organization. Lots of training and many opportunities to advance for a less senior sales rep.

Cons

to maintain profitability management makes frequent changes. Roles change with frequency.

Viewing 2317 - 2319 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate