FedEx Operations Manager reviews

3.3

56% would recommend to a friend

(1,131 total reviews)
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Raj Subramaniam

60% approve of CEO

51% positive business outlook

Operations Manager employees have rated FedEx with 3.3 out of 5 stars, based on 1,131 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. FedEx is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Apr 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Working for the best in the business. Even in tough times, they are trying to take care of their people first.

Cons

Micromanaging is taking manager's focus away from the "real" problems. We are spending tons of hours chasing down "what happened yesterday" instead of planning for tomorrow.

4.0
Feb 1, 2010
Recommend
CEO approval
Business Outlook

Pros

great benefits pension plan well respected employer job security as long as you perform good people to work with and for at times

Cons

Politics when it comes to promotions some times Nonexistent work/life balance in November and December Pay could be better contractor legal issues/lawsuits Not enough career advancement opportunities

3.0
Oct 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, fair pay considering you only need a high school diploma to be hired. They offer tuition reimbursement, but good luck finding time to use it! There are some opportunities to move into other positions. Reduced airfare on airline travel (until someone screwed it up for everyone else, then all are punished and the privilege suspended.)

Cons

Micro managed to the Nth degree. Packages per hour, stops per hour, tracking not only every stop a courier makes,but gaps in time- one hour vs half hour lunch. And that is nothing! Prepare to put in a 12 hour day and get calls all hours of the day and night from employees for call offs and personal problems. If you are not a member of the "boys club" you will not be in the circle of those promoted. Got a number of call offs- get ready to cover for every missing employee. Jump in the can and unload those packages! Get in those trucks and deliver packages- or make pickups. Hey, don't forget the office work you need to get done, even though you are on the road-no excuses! Late freight, so meet your couriers on the road and pray they give you a service disruption. Oh, and God forbid you get a sick relative. My mother was in the hospital and told she had cancer, but our managing director said "I can't let you take any time off- you are a MANAGER" and this even though I was DUE vacation...this was in April and our fiscal year ended June 1. I bled purple until the bruises I had out numbered my pain threshold.

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