Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FedEx

      Engaged Employer

      FedEx reviews

      3.5

      58% would recommend to a friend

      (35,583 total reviews)
      avatar

      Raj Subramaniam

      54% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      FedEx has an employee rating of 3.5 out of 5 stars, based on 35,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      36K reviews
      2.0
      Jun 5, 2021

      Culture has significantly change to worse

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before integration, management always inspired, empowered staff. It was transparent, open door and mutual respect regardless of ranking, title. Staff was treated respectfully. Opinions were heard even if it opposite opinion. It was collaborative environment. Everyone upholds their quality of works and help each other. There is no politics in office

      Cons

      During integration, managers who originally are not from FedEx can’t uphold purple culture and bring their own management style into FedEx. More aggressive, bossy mangers who only wants yes man . Their ego,pride are high and the most important. Employees no longer can give any feedback, opinion, solutions. There is bias on treatment, TNT ex-mangers try to protect their own people by giving projects, opportunities, share information to their own people, let purple subordinates to clean up mess. It creates a lot of toxic politic environment when now loud voice people can easily suppress others; created a grouping; blaming game and passing the ball around. More long service outstanding employees whose used to solve a lot of problems and proposed good ideas are leaving,this causes demoralise and it creates domino effect.

      4.0
      May 11, 2021

      FedEx

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Post-covid the in-person meetings are pretty much non-existent which kinda changed the dynamic of the job. If you can get a spot at the WHQ or WTC in one of these roles you'll get a cushy cubicle job that's mostly done via email/conf calls if that's what you're looking for. Good benefits - cheap-ish insurance and they are transitioning from providing a pension to an increased 401k contribution for new employees. You put in 6%, they put in 8% instead of the old 3.5% match. If you desire it, this company is very upwardly mobile and always hiring all over the place. If not you can coast and it's damn near impossible to get fired unless you act like a complete dummy. I see both of those as pros, lol.

      Cons

      Consistent re-orgs and old-head buyouts have shifted the employees that were experts in their area out of those roles and the problems that's caused throughout the company is immeasurable - this made a lot of jobs harder and less organized. Cubicle jobs are not for everyone, but with a good attitude you'll go far in this company.

      3.0
      Nov 1, 2020

      FedEx is a great corporation but has drifted away from their core principles of PSP

      Strategic development account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      FedEx was founded on the principles of People-Service-Profit (PSP). PSP means that if you take care of your people and provide a great service you will make a profit. It's great to work for a company that values their people. FedEx has great people. FedEx's lives by "the Purple Promise": I will make every FedEx experience outstanding. The Purple Promise is an Excellent Mantra and business "Golden Rule". Working sales at FedEx because you provide great value to client corporations. As a result the relationships become very close. Clients value AE's as "Trusted Partners". This is a great way to sell.

      Cons

      FedEx has lost a step. Technology is the main area where FedEx is behind. Many times FedEx is not up to speed with customer needs and is unable to keep pace with smaller more current nimble competetitive companies in the marketplace. With margins thin, FedEx seems to need to streamline their operation but is unable to do so without hurting the reliability that they're known for. Instead of being their own worst critic the company has listened to Wall Street type critics who have caused them to move from PSP to shareholder gains as their main purpose.

      Viewing 115 - 117 of 35,583 Reviews
      Related searches: FedEx jobs | FedEx salaries | FedEx benefits | FedEx interviews | FedEx conversations
      ReviewsFedEx reviews

      Glassdoor has 41,200 FedEx reviews submitted anonymously by FedEx employees. Read employee reviews and ratings on Glassdoor to decide if FedEx is right for you.