Pros
I can't think of anything positive to write about this company.
Cons
About everything I experienced at this company was a con. I had the opportunity to work for fidelity investments through a funneling program from the school called "Education at Work" ran by a bunch of toxic positivity con artists. I was attending at the time. Essentially us students were getting paid to do the same work as a regular fidelity investments employee but at a fraction of the pay, so we were getting paid $10 when a regular fidelity investments employee with he same posting as is was getting paid around $23+ for the same amount of work. Not to mention, the onboarding process was a lot of claims and promisea by the hiring staff and false positivity, all of which none was fulfilled. We were even promised training, but also none of us were properly trained. They ran us through the manual over a virtual zoom meeting for one day, promised us training, the next couple of days, then when the next day arrived, they said there was an error and through us into answering calls with the instructions of, if you don't know something, transfer the call to the next associate. So basically we ended up receiving calls from poor unfortunate customers who had been passed around and had been waiting on calls for hours. The real kicker was if you spent over 3 minutes with a caller too often, EVEN if you solved their problem, you would likely recieve a follow up meeting with your manager to talk about how you need to cut your call times down. One word of advice to anyone desperate enough to try and apply to this embarrassment of a company, go look at the customer reviews for this place. Every single one of those customer reviews is dead accurate, and I should have trusted them before even applying.
