Does Fidelity Investments pay their employees well?

According to anonymously submitted Glassdoor reviews, Fidelity Investments employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Fidelity Investments. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Fidelity Investments?

79% of Fidelity Investments employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fidelity Investments 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Fidelity Investments?

Software Engineer (933) , Customer Relationship Advocate (811) , Financial Representative (496) , Senior Software Engineer (377) , Customer Service Representative (344) , Director (314) , Lead Software Engineer (285) , Intern (278) , Principal Software Engineer (235) , Financial Consultant (223) , Vice President (218) , Investment Solutions Representative (210) , Analyst (203) , Financial Services Representative (182) , Business Analyst (172)

What are the pros of working at Fidelity Investments according to real employee reviews?

"Benefits are great and Fidelity is making a solid attempt to be more focused on the associate work/life balance." ((in 3254 reviews)); "Work life balance can be good but varies wildly depending on team and manager and is getting worse with in" ((in 1611 reviews)); "The people are great and they do a lot to make the interns feel included and connected" ((in 1076 reviews)); "The Pay was good compared to the S. Ohio / N. Kentucky area as a whole." ((in 816 reviews)); "Leap program is really well structured and work culture is good" ((in 492 reviews))

What are the cons of working at Fidelity Investments according to real employee reviews?

"Poor management and Bad bathrooms" ((in 472 reviews)); "Your salary will be low and don't expect yearly raise will even match inflation." ((in 430 reviews)); "Managers have incentivized DEI KPIs for undermining skill and promoting candidates just based on their gender." ((in 389 reviews)); "Did not have sufficient member on my team and was expected to work long hours during busy weeks." ((in 139 reviews)); "Although a female chairman there are not enough women on middle and upper management" ((in 126 reviews))

What are employees saying about Fidelity Investments layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fidelity Investments layoffs and their outlook for job security at Fidelity Investments in 2026.

Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,405 total reviews)

Abby Johnson

84% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,405 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

18K reviews

2.0

May 20, 2021

Not bad for a recent college grad and not in a phone role.

Customer relationship advocate

Recommend

CEO approval

Business Outlook

Pros

Health benefits are good. You can get a job with zero finance experience right out of college with decent pay. Series 7 training is top notch. Casual dress code.

Cons

I wonder if all the positive reviews are legit. Cliquey political corporate culture. Either you're in the "in" group or not. If you're not you'll know. Lots of brown nosing because that's how you move up. Pay below average. 5 year vesting on the 401k. Most roles are call center phone jobs which gets old fast. Every second you're clocked in is tracked. True advancement opportunities are limited, regardless of what they tell you.

1.0

Apr 16, 2021

Terrible Employee Experience

Information technology

Recommend

CEO approval

Business Outlook

Pros

Hi pay, great benefits and 401K/Profit Sharing match

Cons

Politics, Everything moves slow, Out of touch leadership - HR thinks they run the business

1.0

Mar 19, 2021

Worst I’ve Been Treated As An Employee From A Company Level

Investment solutions representative

Recommend

CEO approval

Business Outlook

Pros

-If not licensed they’ll pay you to get your licenses (like most all firms)

Cons

-Feel like a number -Micromanaged -Bonus structure is in a way that’s not dependent on you and rather is dependent on variables that make it more difficult to obtain due to the companies flaws (insane call volumes which leads to frustrated clients because they can’t keep agents and can’t hire fast enough) -Bonus paid out on metrics that make it to where you don’t get to know clients as you would like and rather are pushing to get on and off the phone as quickly as possible -Even after working for them for over a year and proving myself in the different roles I worked in they came after me to get a small sign on bonus back.

Viewing 397 - 399 of 18,405 Reviews

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Jobs at Fidelity Investments

Representative, Client Services - Sep 2026 (Westlake)

Entry Level Customer Service - Albuquerque

Representative, Client Services - Sep 2026 (Smithfield)

Financial Services Representative - St. Louis - Ladue, MO

Saint Louis, MO

View job

Financial Representative - Grand Blanc, MI