Does Fidelity Investments pay their employees well?

According to anonymously submitted Glassdoor reviews, Fidelity Investments employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Fidelity Investments. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Fidelity Investments?

79% of Fidelity Investments employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fidelity Investments 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Fidelity Investments?

Software Engineer (931) , Customer Relationship Advocate (809) , Financial Representative (498) , Senior Software Engineer (375) , Customer Service Representative (342) , Director (314) , Lead Software Engineer (285) , Intern (278) , Principal Software Engineer (234) , Financial Consultant (223) , Vice President (218) , Investment Solutions Representative (210) , Analyst (202) , Financial Services Representative (182) , Business Analyst (172)

What are the pros of working at Fidelity Investments according to real employee reviews?

"Benefits are great and Fidelity is making a solid attempt to be more focused on the associate work/life balance." ((in 3295 reviews)); "Work life balance can be good but varies wildly depending on team and manager and is getting worse with in" ((in 1606 reviews)); "The people are great and they do a lot to make the interns feel included and connected" ((in 1068 reviews)); "The Pay was good compared to the S. Ohio / N. Kentucky area as a whole." ((in 819 reviews)); "Leap program is really well structured and work culture is good" ((in 489 reviews))

What are the cons of working at Fidelity Investments according to real employee reviews?

"Management is poor and there are no true avenues or methods to help promote employees or protect them from mismanagement." ((in 473 reviews)); "Your salary will be low and don't expect yearly raise will even match inflation." ((in 441 reviews)); "Large corporation and if you get a bad manager then you are out of luck." ((in 389 reviews)); "Did not have sufficient member on my team and was expected to work long hours during busy weeks." ((in 138 reviews)); "Although a female chairman there are not enough women on middle and upper management" ((in 124 reviews))

What are employees saying about Fidelity Investments layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fidelity Investments layoffs and their outlook for job security at Fidelity Investments in 2026.

Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,373 total reviews)

Abby Johnson

84% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,373 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,373 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

18K reviews

2.0

Feb 18, 2024

No growth off the phones

High net worth financial representative

Recommend

CEO approval

Business Outlook

Pros

4 weeks PTO 7% match on 401k Will train on finance topics and for the FINRA exams

Cons

This is a customer service role through and through. They will portray it like it’s something more, but it’s not. There is absolutely zero growth off the phones. They’ll hang carrots in front of your face, you’ll get a nibble and they yank it away from you. Your manager will act like he/she has goals for you to get off the phones, but it never transpires. This is a great role to learn about financial topics, but it should only be a means to an end. Get your license and get out. Next, they will also micromanage your time. If you’re spending too much time in after call work to take notes on clients accounts, that will affect your calls per hour. All they care about is stats and networking. Be advised before applying.

2.0

Nov 21, 2023

Ehh...

Financial customer associate

Recommend

CEO approval

Business Outlook

Pros

The starting pay is pretty good for a call center. Great benefits as well.

Cons

They claim that there are so many different opportunities to grow within the company, but make it impossible to explore those options due to working a strict schedule on the phones. The call volume is back to back with no room to breathe in between calls. You go through 3 months of training and still feel confused at the end. They encourage you to ask questions and reach out for help, but when you reach out for help, you're reprimanded for doing so. You have no say so in your schedule and you have to work between 12pm-8pm so say goodbye to having any type of social life. They offer free therapy and after working there for about a week, you'll quickly understand why.

Fidelity Investments Response

2y

Thank you for your feedback. We are committed to improving the associate experience for all Fidelity team members. This includes career mobility opportunities based on associates’ skills, interests and performance. If you are willing to speak with a member of our team, please contact us at: 800-835-5099 Prompt 2, 4, then 1.

1.0

Mar 10, 2023

forward thinking ambition legacy politics

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Decent pension. Education reimbursement. Yes

Cons

Layers of inefficient middle management and a lot of office politics. Siloed functions and a lack of accountability in regions. Experienced some outrageous behaviour by one individual in Ireland, that when reported to HR was defended and protected. For that reason this is not a culture I would recommend to anyone.

Viewing 181 - 183 of 18,373 Reviews

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