Is Fortinet a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Fortinet have rated their employer with 4.0 out of 5 stars in 155 Glassdoor reviews. This is a higher than average score with the overall rating of Fortinet employees being 3.9 out of 5 stars. Search open Technical Support Engineer Jobs at Fortinet now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Fortinet .

Does Fortinet pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Fortinet with 3.9 out of 5 stars based on 155 anonymously submitted employee reviews. This is 5.3% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Fortinet.

How happy are Technical Support Engineer professionals working at Fortinet?

71% of Technical Support Engineer employees at Fortinet would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Technical Support Engineer professionals have also rated Fortinet with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Fortinet?

Systems Engineer (201) , Technical Support Engineer (162) , Software Engineer (100) , TAC Engineer (98) , Major Account Manager (87) , Account Manager (55) , Software Developer (53) , Business Development Representative (BDR) (52) , Senior Software Engineer (42) , Sales (40) , Inside Sales Representative (39) , Regional Account Manager (39) , Software QA Engineer (35) , Channel Account Manager (28) , Manager (25)

What are the pros of working at Fortinet according to real employee reviews?

"Good work/life balance but Fortinet does offer dinner if I need to stay late to work overtime" ((in 182 reviews)); "Great culture where you can be yourself and are accepted within the community with respect and kindness." ((in 137 reviews)); "Great people to work with" ((in 134 reviews)); "Very flexible and provide good benefits" ((in 128 reviews)); "4) Good salary and Stocks" ((in 121 reviews))

What are the cons of working at Fortinet according to real employee reviews?

"Poor management and they don't take care of the employees" ((in 122 reviews)); "It's not that the managers in the sales regions are bad leaders, they're just powerless and afraid." ((in 40 reviews)); "Leadership at the VP level and up is poor.... You'll be amazed at how much and how little requires CEO/CTO/CFO approval." ((in 33 reviews)); "no training at all" ((in 27 reviews)); "Compensation; no diversity; slow grow" ((in 17 reviews))

Fortinet Technical Support Engineer reviews

4.0

71% would recommend to a friend

(155 total reviews)

Ken Xie

87% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (155 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Engineer employees have rated Fortinet with 4.0 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Fortinet is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

155 reviews

5.0

Aug 15, 2019

Great company to work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

great place to work, I have been working in Fortinet since November 2015 in Fortinet LATAM but now that I am in Canada I feel the same energy and power that company can offer to all employees. I feel comfortable and self confidence growing as an engineer

Cons

I don't find cons, great place to work both LATAM and Canada! : D

5.0

Aug 14, 2019

Great Place To Work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Joining Fortinet was the best decision i ever took in my life. Great places to work with best Management and Team members.

Cons

Honestly there are no cons.

5.0

Aug 13, 2019

Great company to gain technical experience and get a lot of friends around the world

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

-Stock options -Good salary for Czech Republic + top perform bonuses -30 days paid vacation -Training -Access to internal resources -Multicultural environment

Cons

Within 1 year I have not noticed any cons

Viewing 127 - 129 of 155 Reviews

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Fortinet Technical Support Engineer reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work

Great Place To Work

Great company to gain technical experience and get a lot of friends around the world

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