Fortinet Technical Support Engineer reviews

4.0

71% would recommend to a friend

(155 total reviews)
avatar

Ken Xie

87% approve of CEO

79% positive business outlook

Technical Support Engineer employees have rated Fortinet with 4.0 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Fortinet is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

155 reviews
1.0
Mar 19, 2015
Recommend
CEO approval
Business Outlook

Pros

- Salary payments are mostly punctual. - RSUs. - They provide you four walls and a roof so you don't get wet or cold while working.

Cons

- No paid sick leave. - No meal vouchers. - No trainings provided, even when it is provided mostly not from trainers who are able to teach you something, not possible to grow and gain expertise in a specific field, too broad topics. - Payment is only average for the workload and stress that you have to handle. - Low level management has no prior management experience, thus incompetent in their jobs, as well as at their attitude towards their subordinates. - Every employee is under pressure, and stressed, not even possible to have a regular conversation with your colleagues. - No team work, no SME to help you, you are on your own most of the time. - No motivation, no benefits. - Instead of learning networking or network security you have to deal with firmware glitches more than anything. - Sales are growing but support team is not growing at same pace, people are leaving, new ones are coming, thus team growing rate remains unchanged and leaves you with ever increasing load. - It is definitely not an American corporate company, do not come here with such expectations. - Very strict working hours up to second. - Human resources is located in France, which is totally unaware of anything unless you need to be hired or fired.

Viewing 154 - 155 of 155 Reviews

Glassdoor has 3,333 Fortinet reviews submitted anonymously by Fortinet employees. Read employee reviews and ratings on Glassdoor to decide if Fortinet is right for you.