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      Fortinet

      Engaged Employer

      Fortinet Technical Support Engineer reviews

      4.0

      71% would recommend to a friend

      (155 total reviews)
      avatar

      Ken Xie

      87% approve of CEO

      79% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.7

      Career opportunities

      3.5

      Work/Life balance

      3.2

      Senior management

      Technical Support Engineer employees have rated Fortinet with 4.0 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Fortinet is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      155 reviews
      3.0
      Mar 2, 2018

      Work-Life @ Fortinet, Bengaluru

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -> Diverse and feature-rich product offerings, huge scope to learn different Cyber-security and WLAN products - > Competitive work environment - > Amazing Health and Stock options for Employees - > FTS model

      Cons

      - > No Cab facility, No free food and No work-from-home option and most importantly no shift allowances for TAC folks - > Fortinet India management is very frugal in terms of passing on benefits to its employees - > Recruitment (HR) process is bit unfriendly and not accountable - never discussed about Shift Allowances and Cab facility during hiring process and keeps telling stories/bluffs a lot which is misleading for a new hire - > Folks in TAC are made to work straight 14 days per month in a stretch without Paid Offs, HR policies are NOT Employee friendly , very rigid and not in par with the current industry standards - > Higher management discriminates Engineering and TAC teams, gives preferential treatment to Engineering team and sub-standard treatment to TAC folks, instead they should treat everyone with due importance

      avatar
      Fortinet Response
      8y
      Thank you for the review. With due respect to your opinion, I would strongly urge you to read and understand various employee policies. We do have a strong allowance policy for TAC employees. Also the food options are heavily subsidized . Our various HR policies are best in class comparing to the industry (leave/medical etc). We encourage open door policy and anyone from Sr Management is available for a discussion. Happy to clarify any questions you may have to alleviate all mis-conceptions which are not true!
      5.0
      Nov 6, 2017

      Fortinet - Great place to Work

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is the most competitive workplace I have ever come across. Be it technology, employee welfare, benefits, food, work culture, ambience or growth opportunities, it is the best and certainly a great place to work. Pros 1. Excellent work life balance. Like literally. 2. Cool colleagues - You call a name and people will be there to help you out. 3. Absolutely employee friendly. It follows a employee first policy. 4. Good insurance benefits on top of your CTC. 5. Pays very well if you are capable enough. 6. Excellent growth opportunities. 7. Smooth on-boarding and induction process. 8. Fun activities being conducted every now and then , to give breather to employees 9. Technology wise - it's one of the best security appliance maker on the world and remains competitive by providing timely updates and support for it's devices. 10. It has a series of product lines and a number of product and a very good integration of these products what makes it a market leader.

      Cons

      I really don't think there is anything which is bad about this company. It always exceeds your expectations and will surprise you in a better way. For some people who eye on-site opportunity, it might take a lot of time.

      Viewing 136 - 138 of 155 Reviews
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