Is Foundever a good company to work for as a Learning Manager?

Learning Manager professionals working at Foundever have rated their employer with 4.5 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Learning Manager Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Learning Manager interview questions at Foundever .

Does Foundever pay Learning Manager employees well?

Learning Manager professionals rate their compensation and benefits at Foundever with 4.3 out of 5 stars based on 26 anonymously submitted employee reviews. This is 15% better than the company average rating for salary and benefits. Find out more about Learning Manager salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4427) , Customer Service Representative (CSR) (1505) , Customer Service Professional (762) , Customer Service Agent (697) , Customer Service (426) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1057 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 659 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 475 reviews)); "Benefits are good and fair" ((in 444 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 380 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1168 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 797 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 243 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 137 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 134 reviews))

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Foundever

Foundever Learning Manager reviews

4.5

96% would recommend to a friend

(26 total reviews)

Laurent Uberti

98% approve of CEO

96% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Work/Life balance

4.3

Compensation and benefits

4.2

Senior management

4.2

Career opportunities

4.1

Culture & values

Learning Manager employees have rated Foundever with 4.5 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Learning Manager professionals have an excellent working experience there. Foundever is rated 26% above average by Learning Manager professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

3.0

Aug 17, 2023

Tenured Support Manager

Learning manager

Recommend

CEO approval

Business Outlook

Pros

Support managers' incentives are now quarterly rather than annually. Whether you work onsite or work from home depends on your account. Since the Sitel/Foundever merger, there have been less adhoc meetings happening in the business unit that are scheduled in afternoons and the focus shifted in account-internal activities.

Cons

Base salary for tenured employees suck. Career opportunities for middle managers - not a lot to look forward to.

2.0

Feb 17, 2023

People first

Learning manager

Recommend

CEO approval

Business Outlook

Pros

Long established company in Panama

Cons

Lack of communication and poor decision making.

4.0

Feb 5, 2023

Why Sitel

Learning manager

Recommend

CEO approval

Business Outlook

Pros

Good health benefits Career opportunities Open door policy employee engagement is good

Cons

Entry level pay for some accounts is not competitive.

Viewing 7 - 9 of 26 Reviews

Jobs at Foundever

Early Career and University Programs Manager

Early Career and University Programs Manager

Learning Manager - Onsite in Deland, FL

Sr Learning Manager - Onsite in Fayetteville, NC.

Early Career and University Programs Manager

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Foundever Learning Manager reviews

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