Is Foundever a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Foundever have rated their employer with 4.2 out of 5 stars in 1,408 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Foundever .

Does Foundever pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Foundever with 4.0 out of 5 stars based on 1,408 anonymously submitted employee reviews. This is 7.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4425) , Customer Service Representative (CSR) (1505) , Customer Service Professional (761) , Customer Service Agent (697) , Customer Service (425) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (202) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1061 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 641 reviews)); "Training was good and explained what the job duties were and how to do well in your job." ((in 471 reviews)); "Environment is good and Benefits" ((in 463 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 352 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1166 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 796 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 239 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 140 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 125 reviews))

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Foundever

Foundever Customer Service Representative CSR reviews

4.2

84% would recommend to a friend

(1,408 total reviews)

Laurent Uberti

89% approve of CEO

79% positive business outlook

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Customer Service Representative (CSR) employees have rated Foundever with 4.2 out of 5 stars, based on 1,408 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Feb 19, 2026

Na

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Able to enjoy all benefits

Cons

Not able to leave cause of good management

5.0

Feb 19, 2026

Good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very quick and nice institution

Cons

Very motivated and comfortable job

5.0

Feb 19, 2026

Taking calls and providing excellent service

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Being able to converse first hand to the cx. Supportive and engaging management

Cons

Expected to received rude cx but as CSR, I always keep grounded and composed myself to be professional at all times.

Viewing 52 - 54 of 1,408 Reviews

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Foundever Customer Service Representative CSR reviews

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Reviews by job title

Na

Good

Taking calls and providing excellent service

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