Question 1

Is Foundever a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Foundever have rated their employer with 4.0 out of 5 stars in 5,477 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service (CSR) Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Foundever.

Question 2

Does Foundever pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Foundever with 3.8 out of 5 stars based on 5,477 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Foundever.

Question 3

What are the top reviewed jobs at Foundever?

Accepted Answer

Customer Service Representative (4427), Customer Service Representative (CSR) (1505), Customer Service Professional (762), Customer Service Agent (697), Customer Service (426), Call Center Agent (293), Customer Service Advisor (293), Coach (285), Team Leader (285), Customer Service Professional (CSP) (260), Learning Specialist (203), Operations Manager (199), Technical Support (179), Call Center Representative (155), Quality Analyst (140)

Question 4

What are the pros of working at Foundever according to real employee reviews?

Accepted Answer

"work from home can be good" ((in 1059 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 670 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 470 reviews)); "Environment is good and Benefits" ((in 465 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 351 reviews))

Question 5

What are the cons of working at Foundever according to real employee reviews?

Accepted Answer

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1164 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 782 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 241 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 132 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 131 reviews))

Foundever

Foundever Customer Service (CSR) reviews

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Reviews by job title

Great training and supportive culture, but transport needs improvement

Work from home, but back-to-back calls

Demand is not proportional to compensation

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