Foundever Customer Service Representative CSR reviews

4.2

84% would recommend to a friend

(1,408 total reviews)
avatar

Laurent Uberti

89% approve of CEO

79% positive business outlook

Customer Service Representative (CSR) employees have rated Foundever with 4.2 out of 5 stars, based on 1,408 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, thats about it.

Cons

Spent 7 years with Foundever, great performance. Multiple lines of business, all to get passed up on permanent positions due to people being besties in management

3.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of hours and work

Cons

Too many expectations and rules

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Foundever Response
6mo
Thank you for your feedback. We understand that expectations can sometimes feel overwhelming, especially in a fast-paced environment. Our goal is to set clear guidelines to support consistency, growth, and success for all team members. We're glad you found the availability of work hours to be a positive aspect. Jasmin at Foundever
Viewing 106 - 108 of 1,408 Reviews

Glassdoor has 24,707 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.