Foundever Customer Service Representative CSR reviews

4.2

84% would recommend to a friend

(1,408 total reviews)
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Laurent Uberti

89% approve of CEO

79% positive business outlook

Customer Service Representative (CSR) employees have rated Foundever with 4.2 out of 5 stars, based on 1,408 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

they Talk a good game

Cons

currently have stripped much work from uk, discarding everyone.

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Foundever Response
8mo
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your concerns. We’re currently in the process of making some structural changes to improve efficiency and ensure long-term stability across all regions, including the UK. These decisions are never easy, and we truly value the contributions of our team members throughout this process. We appreciate your honesty.
4.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good training program. They provided the equipment. Career opportunities. It is a good starter remote job.

Cons

No raises. Even if there were career opportunities, the transparency was not there. The communication overall was really lacking.

Viewing 112 - 114 of 1,408 Reviews

Glassdoor has 24,707 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.