Foundever Tech Support reviews

3.2

50% would recommend to a friend

(35 total reviews)
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Laurent Uberti

91% approve of CEO

71% positive business outlook

Tech Support employees have rated Foundever with 3.2 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

35 reviews
3.0
Jul 20, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good companion and also good benefits

Cons

Low salary rate and graveyard shift

1.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

no choice at all, was looking for a job

Cons

very bad management, no trainnings

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Foundever Response
2y
Thank you for your feedback. At Foundever, we understand the critical importance of thorough training for new roles and the daily support from managers. By fostering an environment of empathy and respect in every interaction, we strive to enable our associates to excel and make meaningful impacts. We are thrilled to have achieved a global employee net promoter score of 51.3 in 2023, reflecting our commitment to our team members' experiences. As a company, we believe that a positive work environment directly translates to outstanding customer support. Your feedback is appreciated, and we will continue to review and improve our processes and training programs to enhance our associates' experiences. Thank you once again. ~ Julia from Foundever
1.0
Jan 31, 2024

review

Recommend
CEO approval
Business Outlook

Pros

it is a good company

Cons

low pay for employees and team

Viewing 13 - 15 of 35 Reviews

Glassdoor has 24,705 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.