Fujitsu reviews

3.6

66% would recommend to a friend

(6,810 total reviews)
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Takahito Tokita

83% approve of CEO

54% positive business outlook

Fujitsu has an employee rating of 3.6 out of 5 stars, based on 6,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fujitsu employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

7K reviews
2.0
May 3, 2017

Concerned about the long term viability of the business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many good, smart and collaborative people. You don't always have to spend time on Machiavellian plans to get people to help you. Great apprentice programme, some of the 18/19 years olds are given the opportunity to make an impact and get valuable experience. There are some good products/solutions, if only the GTM was better executed. The whole K5 cloud proposition could be promising given open source roots but has limited traction outside Japan to date. There is a question over whether FJ can/will invest enough to truly compete with Google/Microsoft/Amazon who have been growing in this space very strongly. Many other large SI's have capitulated already. The annual Fujitsu Forum in Munich is a very well organised event and a great showcase for the breadth of solutions on offer. Good company benefits and expenses policy (decent car scheme - an L grade can get you a £45k Mercedes, 10% pension contribution (if you pay 10%) and a pot of flexible benefits that can be bought/sold if required), will pay for a good quality hotel if you need to stay away. The London office is in a vibrant location (close to tube, cafe's, restaurants etc) but seating can be at a premium if you're not early and usual issues around getting meeting rooms. There is respect for personal time and flexible working isn't a problem, at my level anyway. Internal cafes are at subsidised prices. Less than £1 for a coffee and quality is ok. Vending machines serve free drinks (if you can put up with the quality/plastic cups). There is limited BYOD (no laptops) but you can connect your phone/tablet to corporate Exchange so you don't have to use the awful Windows Phone you get given. It works a lot better on iOS (native) than Android (you have to download and use a clunky 3rd party productivity app). You can request a corporate credit card to cover expenses. The expenses and travel booking system has been replaced & improved recently. Any personal expenses get paid pretty quickly and if you take a company car you get a fuel card (but have to re-imburse private mileage). Japanese colleagues are wonderful hosts, if you are lucky enough to travel to Japan. There is investment available to build new solutions but it has a short term ROI expectation. FJ is in need of better technical visionary leadership to build the right things, not just "anything and hope". Genuinely promotes diversity and community responsibility. Most of my colleagues are kind and considerate.

Cons

It has realised a little too late the emerging trends and is scrabbling around to be relevant in the market. Still overly reliant upon a number of large accounts and (in the UK) the defence business to prop up the rest of the business. EMEA integration still a "work in progress" with much confusion around the operating model. Not at all agile, too much governance and process, even for small deals. Cultural reluctance to take risk. There is a big disconnect between what (and how things) happen in Japan and elsewhere in the world. And with that, little connection between what EMEA is doing and what North America is doing, despite common leadership. The Japanese skill of incremental innovation isn't wearing well in the new disruptive world. It may right itself but many good people have been let go whilst there is still a lot of dead wood, many checking on whether people are doing their jobs properly. It's not uncommon to get on weekly operational calls and have 20 senior leaders present, half of who don't contribute. This is (or used to be!) the Public Sector mentality of looking busy but not actually being productive. Perhaps a hang up from the "old days" that needs to be sorted out. Not a lot of organised social events/clubs (but colleagues are up for post-work socialising). Bonus has been almost none existent (unlike promise during interview). Depending on the scheme you have very little personal ability to affect what you get.

1.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Well as paid as a senior manager.

Cons

Password reset and windows server patching are core business of this company No strategic direction what's so ever Believer of low level IT contract No project management or governance Senior management is reluctant to undertake any project work Although there are senior management on innovation but no real innovation at all. No practice management in any area of IT or governance Solution Architects are mostly busy with excel spreadsheet to calculate number of servers. There is no real architecture what's so ever. Do not believe in cloud computing strategy Career development is no-existence 20 years behind any competitor Company culture is profit by any means not about employees who generate profit

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Fujitsu Response
9y
First of all thank you for your honest feedback, good to hear you are happy with the benefits we offer. We are sorry though that you are not totally satisfied and are interested to talk about this on a more personal level. If you want to, please reach out to your local HR person to share your feedback and ideas you might have for improvement. Your feedback is valuable to us.
1.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

None from an engineer's point of view.

Cons

Shocking treatment of lower level engineers. No quality control over parts, hence the huge number of Faulty on Fit parts when on site. Management who were totally disinterested in major issues like the latter and only wanted to sit and tick boxes on spreadsheets to improve closure figures. Call allocation with no planning or coordination, call centre staff with no basic map skills, encouraged to "get calls of the system" rather than allocate calls to engineers with relevant skillset, security clearance or H&S training, or event in a relevant location. Easily the worst company I have ever worked for, no surprise to find they are ditching their hardware support contracts and getting rid of their engineers. Never been so happy to be leave a job, the most negative environment of my career.

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Fujitsu Response
8y
Thank you for sharing your opinion with us, we really appreciate it. As a business we aim to provide the best possible working environment and we are sorry that you did not feel this way whilst working for us. Please know that Fujitsu continuously invests heavily in the development of both our people and our business proposition and we are confident this investment pays off for all stakeholders involved. I hope you have found the right working environment and wish you all the best for the future.
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