Fujitsu Service Delivery Associate reviews

3.7

88% would recommend to a friend

(72 total reviews)
avatar

Takahito Tokita

87% approve of CEO

72% positive business outlook

Service Delivery Associate employees have rated Fujitsu with 3.7 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Service Delivery Associate professionals have a good working experience there. Fujitsu is rated in line with the average (within 1 standard deviation) by Service Delivery Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

72 reviews
1.0
Dec 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits and Senior management (Not Local GDC management)

Cons

The worst experience I ever had in my career, foreigners are not welcomed to get higher even though their performance is the best. This is not the fault of the company by the management who seem not willing to deliver good service for their customers, reading in forums and listening webinars everyone speaking about diversity and inclusion, customer centric but in reality there is total discrimination and never keep customer fully satisfied which is silly strategy. I am a foreigner and I got fired without any notice even though I have timeless contract, I received the termination letter via email and I was simply shocked they claimed that I have performance issue while in my 4 years in FJ I was the top performer , when I mentioned this is unfair and there is a mistake somewhere, they asked me to go to court as I dont have the right to complaint. The maturity of HR is questionable as terminating contract of employee in this way is unprofessional. In addition to all this, the salary is lower over 35% comparing to other companies in the same city - Lodz/Poland-, the salary of Service Desk Agent (1st line) in other companies is almost equal to salary of Team Manager in Fujitsu.

2.0
Oct 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Some managers are really great and helpful who care for staff

Cons

The company is doing a lot of cost cutting. Not employing once staff have left. Pushing on the work load to other staff members. Pay increases not happening. Low staff morale.

Viewing 49 - 51 of 72 Reviews

Glassdoor has 8,104 Fujitsu reviews submitted anonymously by Fujitsu employees. Read employee reviews and ratings on Glassdoor to decide if Fujitsu is right for you.