Gartner reviews

3.8

70% would recommend to a friend

(9,356 total reviews)
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Gene Hall

77% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Sep 28, 2018

The Warnings Are True

Recommend
CEO approval
Business Outlook

Pros

Some of the best analysts anywhere. Some truly smart, delightful people. They do interesting work, have fascinating ideas, and care about quality. The analysts want you to succeed, too.

Cons

Politics rules. Editorial folks beware: Some research managers are looking for scapegoats and there's little you can do. They will invent metrics that make no actual sense, and if you push back you'll only be gaslighted, and marked. You are there at the pleasure of management, and if they have a problem that can be covered up by bringing you down, they will not hesitate. Managers don't manage. My manager was a very young but established employee promoted -- but not trained -- into a supervisory position. All that mattered was the politics. She lied with astonishing ease, set actual traps for her reports to assert her authority, and never had our backs. If it can't be tracked on a spreadsheet, it didn't happen. You'll be assigned analysts. You'll help them. You'll work extraordinary hours for them. Everyone's numbers will improve. Except for the invented metrics, which suddenly become the key ones. All your work meant nothing, because you gave the analysts what they needed, but not by the method your manager invented.

1.0
Sep 14, 2018

Executive Partner

Recommend
CEO approval
Business Outlook

Pros

Research is top in the industry. Unfortunately, there’s a lot of micromanagement and burnout in their ranks as well.

Cons

Micro management instead of focusing on the client. My SVP was the worst manager in my entire work life. Always micromanaging yet never did the actual job of an EP — and couldn’t. Many federal contracts are signed without client engagement because the customers only want to take their families to the annual conference at Disney World Orlando or other vacation hotspots on the taxpayer’s dime. Good luck renewing contracts when the buyer or account holder never engages. Sales turnover is exceedingly high and that adversely affects team-based account management.

1.0
May 15, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

The opportunity to work with smart analysts. Everyone I've met seemed to be very nice.

Cons

I would recommend anyone taking a job in sales to absolutely go in with their eyes wide open. As many reviews have stated, if you have any experience working in technology sales or for another sales-oriented company, this will absolutely NOT be the right fit for you. Take a look at the folks on the team and the management - many have never worked in another sales role and many have zero experience outside of Gartner. The training, their "motivational" emails, the stack ranking emails for experienced salespeople, the company wide, monitored call campaigns, feel more like an organized cult versus an environment where they value experience. Be prepared for micromanagement and having numerous people on a call to review the same deals every month over the same action items. There is no other sales company where their VP levels have the time to spend on activities that are normally delegated down, if even performed at all. Their company-wide use of terms like "no limits mindset" make you feel like you're in a self-help group. I used to think I was the only person feeling like I did - but it is not an isolated feeling. Out of my new hire class alone, we had several quit after a few months for the same reasons I stated above and many who complain about the robotic nature selling for the company. I realize my review may be negative but it seems like the positive reviews are all from analysts and people early-on in their sales career where they may not have a lot of experience. Half the time I wonder if the reviews written are even true. If I had had more feedback and reviews with a bit more color, it would have helped me a lot in making a decision to think twice on whether or not to take the original offer. I would recommend trying to find someone who's perhaps been with the company for a while but has recently left, and ask for their opinion.

Viewing 316 - 318 of 9,356 Reviews

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