Gartner reviews

3.8

70% would recommend to a friend

(9,365 total reviews)
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Gene Hall

77% approve of CEO

53% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 15, 2017

Drowning in its own Kool-Aid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, it's a global organization, and there are some truly smart, dedicated people still working at Gartner.

Cons

Employees are constantly looking over their shoulder, waiting for the next shoe to drop. There are random re-orgs every quarter, and good people disappear, and in most cases it appears that changes are effected simply so senior management can say it's doing something to deliver some amorphous "client value." This company constantly overpays to buy out smaller companies that we can't beat at their games, and then drives their products/services into the ground. I also don't know of any other company that so wantonly stack-ranks employees, so even great talent is regularly pushed out. Or, as has been the case during the past few years, great talent just flees - in droves! But every quarter, we're subjected to a rah-rah horse-and-pony show, during which the message is invariably "We're doing great - work harder!" Then comes bonus season, and you're given a pittance, while the OC and senior-senior management reaps the spoils. Associate turnover is off the charts, and a lot of it has to do with the fact that Gartner is drowning in a flavorless vat of blue Kool-Aid. Stay away. I'm working on it.

1.0
Aug 8, 2017

Lack of Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few talented people . Good health and pension plans.

Cons

A lot of unqualified people in management roles . A 'work till you drop' culture. A more than usual amount of bullying which is part of Gartner' s culture and seen as normal. Unprofessional and inadequate facilities and support departments. Lack of leadership and direction particularly in sales.

2.0
Feb 17, 2017

Research Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gartner can be a good place to work, but it is what you make it. If you're an expert in an area that is in high demand and you're willing to work hard, you'll find tremendous opportunity for recognition and progression. But not every area is in high demand. Some areas require coverage and leadership, yet aren't in high demand from clients. In some cases you can produce research that drives demand. In other cases, there are factors beyond your control. In those areas, you may find your coverage constantly changing as you and your manager try to maximize your utilization. You may also find, in spite of above-average performance, you don't get the recognition or promotion of peers in other areas. It's up to you to spot this problem and do something about it or be willing to bide your time for recognition and rewards. You can take on additional responsibilities, but beware not all contributions get the same visibility and recognition.

Cons

Company culture varies between sales and research. And, at times the culture feels non-existent because most of research works remotely. On the research side, there's also a lack of diversity across all lines (ethnicity, gender, age). There seem to be efforts in place to change this, but more still needs to be done. It seems as if Gartner has been designed as a place for ex-CIOs on their way to retirement. There are no career planning resources or defined career paths for research. Your career is what you make it, but you can work for over a decade in the same role, though with changing responsibilities and coverage. Feeling rewarded at Gartner depends on what motivates you, but the company lacks the standard systems of rewards and recognition needed to continually engage and motivate mid-level employees. Seeing peers at other companies progress while your only mark of success is intrinsic is a bitter pill. If you value longevity and flexibility and are comfortable with intrinsic rewards and modest, though fair compensation, then this can work. But if you seek extrinsic rewards and career advancement, Gartner is not the place for you.

Viewing 373 - 375 of 9,365 Reviews

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