Gartner reviews

3.8

70% would recommend to a friend

(9,328 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jun 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Extremely intellectually stimulating environment Your peers are the experts in their domains You help clients solve their biggest challenges, and their gratitude is immensely rewarding. Work from home is nice

Cons

Gratitude from the clients doesn’t translate into high pay, with most analysts making less than they would elsewhere. Retention among the analysts is a problem, but management seems only focused on client retention. Metrics, metrics, metrics - the focus on management by metrics that have very little ability to show any material causation to client outcomes causes perverse behaviors. Have people work from home but not letting them expense any internet or phone costs is short sighted.

2.0
Apr 4, 2018
Recommend
CEO approval
Business Outlook

Pros

There are good, smart people here on the research side.

Cons

Few opportunities for collaboration or interesting research. Organization is trying to squeeze every ounce of productivity from analysts across events and inquiries. Micro management through metrics.

1.0
Nov 6, 2017

The Truth

Recommend
CEO approval
Business Outlook

Pros

The only PROs about Garner is their research, analysts and the Gartner. brand.

Cons

The foundation to selling a Gartner Solution is built upon a trusted relationship that takes time to build. Gartner's go to market strategy for a Field AE position is built upon a "acquisition and transactional" strategy. It simply does not work. It is like running a marathon in a pair of HIGH HEEL SANDALS. The account lists "CV, Contract Value" for each AE is around $1 million. They instructed us to do nothing but "Cancel ReWrites" to generate more growth. So, you go back to clients over and over and ask the to "renew" and add more licenses for growth. An AE cannot operate in an "acquisition" mentality with the small account territories. My clients felt that Gartner's annual rate increase of 3-5% is a joke. We charge them more for the same stuff. Also, the "Executive Programs Leadership Team" Solution is filled with a lot of hot air. The client spends a lot of money with not a whole lot to show for it. My CIOs shared this with me. I left for I no longer believe that Gartner is headed in the right direction from a go to market sales perspective and I did not want my personal brand to be negatively impacted.

Viewing 49 - 51 of 9,328 Reviews

Glassdoor has 10,168 Gartner reviews submitted anonymously by Gartner employees. Read employee reviews and ratings on Glassdoor to decide if Gartner is right for you.