Gartner reviews

3.8

70% would recommend to a friend

(9,376 total reviews)
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Gene Hall

77% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jul 13, 2019
Recommend
CEO approval
Business Outlook

Pros

- Getting a brand name added to your CV - You will learn the art of how to grow without doing any actual work (by learning how to market yourself on work done by junior staff)

Cons

- The P&S team in Gartner is an experiment within a well-established research organization to introduce Agile, however, nobody (especially the Senior Management in India) has any clue of what the heck is going on. - The caste system: all opportunities within the team are allocated based on your education degree. People from premium colleges (IIT+IIM) are the upper-brahmin caste - they get the most important & exclusive projects to work on; people from lesser premium colleges (IMT/NSIT) are lower-brahmin class (I'm here) - they do not get the most important project but they are also not required to do the dirty work, which is done by the last class of people; people from all other colleges are the SC/ST/OBC class (the untouchables) who are given all the unimportant and manual work which is still critical for running the show, but gets no notice from the Managers/Sr. Managers/Directors only because this work does not help the Managers 'market' themselves in front of the Senior Leadership in the US. What's even more exciting is that how you will be treated (as a professional) is also based on your.... wait for it..... "educational degree" - the upper-brahim class gets to be in all the important meetings and their concerns/points are heard patiently by the leaders; all others are treated as if they don't exist and their concerns/points are either ignored, argued or suppressed by the leaders. So in theory, a fresher from IIM is given more importance than a person who has spent 10-12 years in the industry solely based on pedigree. - Pay packages: you can read other reviews for verification but the pay packages vary HUGELY. The actions of the management are clear that all IIT/IIMs folks matter the most and that is evident by the variation in the pay package. Freshers in Upper-brahmin category are in the range of 20-30 lacs while lower brahmins are in the range of 13-18 lacs (estimate); in comparison, SC/ST folks even with 6-10 years of work-ex are paid lesser and are in the range of 8-12 lacs. This is not confidential information and can be verified through your alumni network or from websites likes 6figr, payscale etc. - Too much power with too few people: Within P&S, a handful of Sr. people have too much decision making in hand and thus appraisals & promotions are not based on one's work but on how much these few leaders like that person. The keyword here is 'ego massaging' and if you're not good at that, then you would be categorized as someone with a 'fixed' mindset. There are no clear and quantifiable metrics of getting the next level and everything boils down to what your VP/MVP has rated you as. I think the leadership in the US office is unaware of this and have entrusted a few folks here with too much power. - HR with no backbone: the HR in the India office is just a puppet in the hands of the leadership and has no real decision-making power with them. I've heard people are put on PIP without any warning and some have even been sacked without any concrete explanation or cause. I shared some feedback with the HR team regarding the Manager thinking it would be confidential, however, it was shared with him as since that day this Manager started treating me like the SC/ST category guys (used to feel sorry for them before but now I'm in similar place). The keyword is "don't trust the HR" - they have no backbone! - Hiring without any sense: the hiring managers are fooling the candidates in interviews and showcasing the work as if they have to build the next NASA rocket upon joining Gartner. However, that is not the case and teams here have no useful work to give to new joiners. They are just updating ppts and creating graphs on PowerBI. In case you join, this will hurt your learning curve, especially if you are in your early career like me. Every day more & more individuals are hired from premium colleges by throwing fat pay packages at their face, but there is not quality or learning work to give to such individuals. Ask your alumni network and they will tell you that Gartner is a zero-day, zero-hour company at IIMs. It seems the CEO has given millions of dollars to India leadership and thus they are hiring IIT/IIM folks to create ppts, make graphs and set up meetings for discussion. In a few days, the peon and receptionist will be from the IIMs simply because Gartner has the money to hire them - imagine getting 30lpa just for sitting at the front desk (lol) and not getting asked for any ROI.

2.0
Jul 1, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good IT infrastructure - Top-of-the-line software allows for learning industry-leading software skills

Cons

- Toxic culture - Managers have too much power without any accountability, are basically tyrants - Management does not listen to issues of the employees - HR is a lame duck, their existence is inconsequential - Huge disconnect of the Indian office with all other global offices - Management is untrustworthy and has been caught doing unethical practices many times over

2.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

- Talented co-workers - Decent benefits and compensation - Good environment to learn key entry level skills

Cons

- Middle management and leadership do not communicate effectively and put much more weight on metrics than development and mission - Feels like the company is suffering post acquisition. Heritage CEB employees feel like they are left to fend for themselves. - Professional development and career pathing is misguided at best and a lie at worst. At entry we were told that we'd be preparing for a promotional interview after 9 months and in a new position after 12. After 9 months this didn't materialize.

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