Has potential, but lacking execution for Client Services
Pros
- Good salary and benefits (such as private health insurance from day 1) - Good work life balance for Client Services.
Cons
- Lack of mentally demanding role. Although the core focus market for many of the client service roles are for high performing individuals, much of the work isn’t very mentally stimulating (look at your client list, ensure they are engaged, repeat). - Poor communication from leadership - no visibility on their vision, no inspiration from the top on professional development. Many people only stay a few years and then move due to lack of development. - Business stuck in 1980s - i.e Lack of flexibility in working. There is no standard work from home policy at Gartner or working on other offices (for Client Services). Very old school, this is your desk and you sit at it, policy. I.e no chance to change your scenery or choose where you want to sit! - Although there is a free shuttle to the station, the office is far from any amenities.
