Gartner reviews

3.8

71% would recommend to a friend

(9,330 total reviews)
avatar

Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
May 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Nothing. No pros in the company

Cons

1. They lie immensely in job interviews. The job description and the actual job role are poles apart. - You will be doing VLOOKUP in Excel, making manual adjustment in data in Excel sheets and refreshing Power BI dashboards on a daily basis 2. Huge gap in terms of projects as well as salaries between the campus hires from IITs and lateral hires from IITs. The gap is so huge that it is unimaginable and difficult to comprehend 3. No learning / coaching at all. No one in the leadership cares about the career path of an individual. All they want to do is make the US leadership happy. No wonder their attrition rate is so high. 4. Huge favouritism and politics in promotions and salary hikes. 5. All teams are equally pathetic - OSI, SA and AA. The leadership keeps saying that we will be doing advanced analytics stuff soon but the sad truth is they are not even doing analytics as of.now.

3.0
Nov 25, 2017

A lot to like, but comes at a price

Recommend
CEO approval
Business Outlook

Pros

- An extremely friendly and collaborative group of co-workers - Peers who are brilliant and thought-leaders in their fields - An immediate level of respect from the technology and investment community, off the brand that Gartner has created - Relative healthy work/life balance

Cons

- Intense focus on analyst metrics, tracking almost every aspect of your day - Lack of focus on the analyst as an individual with unique talents, and rather a focus on the analyst's ability to satisfy quantitative measures - Forced stack rankings based largely on quantitative metrics are how analysts are evaluated, which leads to unhealthy tension and distorted incentives - Compensation and benefits are well below industry norms, with no stock grants, very limited ESPP, and marginal annual raises.

2.0
Jun 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent Training package, Short sales cycles, great incentives linked to success and the ability to work with some industry leading analysts. If you are successful then you are treated like a hero and can enjoy a long career here.

Cons

The ability to be successful is VERY dependant on the territory/accounts you inherit. Gartner is generally either loved or actively disliked by CIO's and if you inherit accounts where the incumbent CIO is not a fan, it is very difficult to turn that around. They are also stronger in some industry verticals than others and very US market centric. Qualify hard at the interview stage the accounts you will inherit and the status of those accounts. I was told I'd be running 4-5 large accounts, focused more on account management with a small amount of new business in a suitable geographic location to where I live and that those accounts were all in a good condition to build upon (This is very important as you will need to make up any contract losses from new business). When I finished the training academy I discovered I'd be running 13 small accounts, 4 of which had told my predecessor that they would not be renewing 3 months before I joined and I had 2 months to try and turn them around. Also many accounts required 3-4 hours travel. I was then given a huge list of prospects to cold-call which I hadn't done since my early 20's. Important note - If extensive cold-calling isn't your thing then think twice as you will be expected to produce at least 2 new opportunities every week and this is tracked, reported on and named/shamed in a monthly stack ranking report. They also run quarterly "Blitz Days" where you will be expected to sit at a hot desk and cold call dozens of prospects, secure several C-Level meetings and again, this is tracked and reported so there's no hiding place. There is no exception to this, everyone has to do it - It was never mentioned once in any of the interviews and there was no questioning of my skill in this area - astounding given it plays a 50% part of the role. Area Managers and VP's are almost without exception internal promotions, many with no prior managerial experience and are ill equipped to think and act strategically and/or leverage wider experience of other organisations and industries. Be aware that the internal recruiting team are under huge pressure to recruit new sales staff due to aggressive growth and churn replacement and are inclined to tell you what you want to hear to hit their KPI's. In short - do your homework, qualify them hard during the process and don't be afraid to walk away if you smell a rat. Due to their struggle to meet headcount numbers, they are more desperate than you are at the recruitment phase and if they think you are a good candidate they will come back to you.

Viewing 61 - 63 of 9,330 Reviews

Glassdoor has 10,170 Gartner reviews submitted anonymously by Gartner employees. Read employee reviews and ratings on Glassdoor to decide if Gartner is right for you.