Gartner reviews

Management and work culture is absolutely horrible

In recent years Gartner leadership has shifted the organization from an inspiring group of the brightest minds in the world, operating in a distributed model of control that drove innovative research that changed markets, to a systematized, procedural research model, inspired by CEB (the failing business that Gartner acquired in 2017). Gartner leadership has seen fit to appoint a majority of ex-CEB leaders into management and leadership roles. These characters are at best focused only on enforcement of process, and at worst encourage and hire people who do as they are told, rather than bringing their best ideas to the table. CEB management seems to operate from fear, focusing first on what the 'boss' tells us to do, rather than what is best for clients. I have slowly watched this leadership style lead to the disintegration of culture, engagement, research quality, innovation, etc. There is now little regard for the people within the system itself, or applying even the old-fashioned ideas that Gartner itself publishes on leadership (let alone the more leading edge ideas that are taking hold in the world right now). From stack-ranking and metrics driven performance management, to fear-driven decision-making and lack of concern for the basic tenets of humanity in team culture, Gartner has unfortunately descended in quality as an employer and as an innovator in the markets in which they do research.