Gartner reviews

3.8

71% would recommend to a friend

(9,342 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Analysts are great. Not too much else.

Cons

Can get all the same info online. They do research but no testing. Lack of good leadership. Employees are just numbers....clients mean nothing to Gartner. It is all about the sales Process and metrics. If you do the process management believes clients will buy. Hey Gene...if there is no value, people won't buy or if they want to allocate dollars elsewhere, they won't buy. Riding the brand too long. Pay not worth the angst. Middle Management has no people training. Theycan be terrible to their people. Always watch your back.

1.0
Apr 12, 2015

Worst company to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Too much of hype created about the brand has created an illusion with employees and customers

Cons

Politics and Bureaucracy are rampant. False promises to clients exerts pressure on sales folks. Management is arrogant since they falsely believe that once stuck with research company, employees won't switch jobs

3.0
Feb 18, 2015

Mixed Feelings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Since the company was acquired by Gartner, there are now more opportunities for advancement than there were a year ago. The benefits have also improved, as well as more competitive salaries. Software Advice has a rigorous interviewing process, and (for the most part) hires smart, driven people who fit in well with the company culture. It’s easy to make friends here and enjoy the people you work with. There has a been a lot of growth in the company over the past couple of years, ensuring job security. While you are recognized and rewarded if you are one of the top performers in any department, those rewards do not necessarily make up for the hours. The salaries and bonuses are competitive, however they would only be considered great for those who work on some kind of commission (the advisors). Everyone else is salaried, and a 10+ hour work day is not reflected in the salaries of those who are not in sales. There is an open door policy. If you have concerns, you can always bring them to your manager, but don’t expect any changes to happen. They are set in their ways of how the company should run. They are very transparent about the long work day during the interview process, which weeds out a lot of people they would label as not being a hard worker, but this does not make it okay. While it is a successful business model, they have not adjusted it to accommodate the growth of the company and the new roles that have been created in the company.

Cons

Hate to sound like a broken record, but it’s the 10 hour work day. They will sell you on it during the interview process, saying that you’ll be so busy that the day will just fly by and you won’t even notice. True, you don’t notice while you are at work, but you do notice it when, by the time you get home from work, you only have time to make/eat dinner and spend MAYBE one hour relaxing or with your family before going to bed (unless you had to run an errand after work, then forget about any time to unwind). If you count the time it takes to commute to work (30 minutes to and from on average), you are realistically looking at an 11 hour work day. This alone is why a large number of current employees are actively looking for other jobs. Management holds revenue above all else. Next thing you know, they’ll be asking for employees to work on Saturdays. Advice to readers of this review: note that most of the pros of this company have to do with food, massages, and happy hours. All of these exist, yes, but they are simply distractions to try to make employees forget that they are working 50 hours every single week when their job could be done in 40-45.

Viewing 151 - 153 of 9,342 Reviews

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