Gartner reviews

3.8

71% would recommend to a friend

(9,339 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The pros to working at Gartner would be the general knowledge you gather from the day to day. IT Research and advisory is a good place to get a basic understanding of a lot of areas of technology, as where as where the market's headed. So, it can be beneficial. If you are an experienced professional though, it's not a place for you, unless you really get what you request from an income perspective. That, comparatively to other "technology" companies, is not competitive. It is a place to go work if you're just getting your career started...

Cons

It all starts from the top. A CIO turned CEO, who yes, has really helped stock prices, and was a great find for the company…9 years ago. What he did though, was create an environment (through his direct reports), that is in no way, shape, or form driven by the ideas, or feedback from the hundreds of salesmen and women who actually help that company make its money. If you want to see a company that is struggling across channels when interviewing, ask for the attrition rate… Innovation is at an all time low, and so is employee morale. Not to say that every senior exec is terrible, that is absolutely not true, but if you are the type of person who likes to be around fresh ideas,..then you need to seriously consider if this is the right opportunity for you. It's an old cliche that bad managers in turn hire bad managers. Gartner is racked full of very below average leadership. Who, in turn, hire below average employees. Which leads to a below average organization over time, business unit, by business unit. Before you take the job ask them - what are your metrics for success, and how many of them are there? ask them what the attrition rate over the last 4 quarters have been ask to speak with members across the floor about morale, and management ask them the average age of the group you're entering ask them bout the comp plan, and the detailed specifics of how you get paid (the more complicated, the worse off you are) That should be enough for you to make a good decision. I do think though, that the golden days of Gartner's reign are coming to a close...

2.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, paid on renewals when they actually happen.

Cons

Analyst team has shrunk and the research is non existent. As weak as it’s ever been and that’s saying a lot. High ticket prices and dated product suit which is extremely limited. Records amounts of turnover with people quite quitting and being fired without cause. Inexperienced leadership team with zero direction or understanding what the market conditions mean or how to address these. VPs across this segment being nothing to their teams or have any type of real experience with in the industry. Most were promoted with out real experience or even qualifications. Managers with massive egos and warped sense of self and accomplishments. Some Barely work and treat their reps with disrespect and Contempt. They don’t lead they Simply track fake pipeline and forecasts. Massive amounts of open head counts and the hiring profile is junior people who don’t have the needed experience to know that the role they are undertaking is a failure before they even start. People with tenor are running for the hills and looking for an opportunity and not plans and unrealistic expectations. Clients are dropping left and right and the ones who stay are cutting spend at alarming rates.

1.0
Apr 30, 2023

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Analysts are smart and accomplished individuals that you can learn a lot from. Access to some of the best companies in the world at the exec level. A "prestige brand" on your resume.

Cons

In my 20+ years in sales, this is by far the most toxic sales environment I have ever worked in. Sales managers are promoted for favouritism, sexism is rampant in the Sydney office (ask them about this in your interview/why, and listen to what they have to say). SMs are bullies and I have seen numerous colleagues brought to tears over the years. New AEs are often handed "red accounts", red means they have already indicated that they do not see value and want to cancel the service. Ask about your territory in your interview and if you are likely to be handed these red accounts. One might be manageable, 4 or 5 becomes a nightmare and you will lose your self-respect in the process. Tread carefully.

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