Gartner reviews

3.8

71% would recommend to a friend

(9,345 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,345 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

In the words of Gus, it's not up to Los Pollos Hermanos Standards.

Cons

Attention. Please ensure all tray tables are folded, seats adjusted, and seatbelts fastened. If you look above, you'll see the "one star review light" visible, indicating my imminent departure from Gartner. Ensure all electronic devices are stowed away, switched to airplane (resignation) mode, except for the one you're reading this review on. Performance expectations: Performance metrics are directly or often tied to client engagement and re-engagement. If the client does not engage or re-engage, then there's only so many things you can do (get internal colleague aid, send outreach emails, call the client, or send calendar invites) until it's out of your control. In short, your performance metrics are externalized and remain so. This gradually increases the pressure on you overtime until you run out of things to attempt that can possibly engage your clients. Nothing's set in stone for performance. The goalpost will continue moving until morale improves. Management and leadership: The Micromanagers cannot smell the macrofarts they release from the misinformed decisions they make. Step of out line, speak up with a suggestion they don't approve of, or have a general backbone will invite additional scrutiny, micromanagement, or tension. Internal colleagues: Depending on where you land in the company, your internal colleagues you work with can function as a treadmill to accelerate your success, or a sodomizing cactus riddled with piercing obstacles to your daily workflow. During my time here, I've had a revelation when I attempted to collaborate with account executives. I realized, they're not actually colleagues. Every colleague, irrespective of workplace, provides a natural equilibrium for the amount of cooperation with their fellow coworkers, but account executives do not. They inherit one set of client accounts and they multiply, propagating their overbearing influence to restrict other coworkers from interacting with their clients until every natural opportunity for other client interactions are consumed. The only way they can survive is to spread to another account. There is another term in the workplace that describes such restrictive and controlling behavior. Do you know what this is? An obstacle, a cancer of Gartner's client interactions. Account executives are a plague, and my resignation, is a cure for my mental suffering I have endured at their hands. Corporate bureaucracy: Can you hear me, fellow reader? I'm going to be honest with you. I hate this place, this corporate zoo, this bureaucratic prison, this...clownshow, whatever you want to call it. I can't stand it any longer. It's the smell, if there is such a thing. I can feel saturated by it. I can taste the corporate stink. And every time I do I feel I have somehow been infected by, it's repulsive, isn't it? Spare yourself the trouble, the pain, and the mental burden and avoid this place. Last words before takeoff: So, with that said, I want you to look down at your hands. Ball them into fists. Direct your focus to your left hand and open it. You take the blue pill, you can wake up next morning, and slave away for whatever corporate ideals you want believe. Or.... Direct your focus to your right hand and open it. You take the red pill, stay in wonderland, and explore just how deep your freedom can go. All I offer is the truth. Make your decision.

2.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Smart people Good Comp Plan Work life balance New Australian Management Some focus on health but mostly just physical

Cons

There are Deal Coaches not People Leaders Everything is tied to metrics including badly behaved employees who get promoted because of KPI success Poor Culture - pockets of improvement but overall is still immature, still sporadic and continues to be appalling behaviour by Salespeople and Managers with no HR support Poor benefits and pay is under market values Previously great training has gradually being whittled away, focus is now get people in field and selling Psychological safe place has no relevance here

2.0
Nov 12, 2021

Toxic Culture. Stay Away

Recommend
CEO approval
Business Outlook

Pros

- Fantastic research and advisory products - Some smart, driven colleagues with lots of opportunities to learn - The Gartner brand can still open doors

Cons

Horrible, outdated sales culture that focuses only on metrics - Considerable staff turnover - Toxic and unresponsive leadership that pretend to make changes - A culture of blame, perpetuated by Sales Managers that has inevitably led to deep divisions across the sales and service delivery teams - Bullying and bad behaviour is accepted and even rewarded - Low morale - No career progression opportunities - you will be promised them but even for high achievers, they do not eventuate -Ineffective and unsupportive HR -Remuneration is less than market average- this has resulted in hiring less experienced sales personnel, but training and onboarding has been cut back and now so poorly executed that few new AE’s are actually set up for success - Virtually no focus on the client beyond lip service to a 'customer first' slogan

Viewing 181 - 183 of 9,345 Reviews

Glassdoor has 10,187 Gartner reviews submitted anonymously by Gartner employees. Read employee reviews and ratings on Glassdoor to decide if Gartner is right for you.