Gartner reviews

3.8

71% would recommend to a friend

(9,345 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,345 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Personal/Professional Development - Structured training

Cons

Management has a weak backbone and prone to slopey shoulders Over promise and hugely under deliver Business units fail to collaborate = unprofessional experience for clients Internal competition/sharking prevalent Unequal opportunity within teams Senior management (VP level) failing to provide necessary direction/culture/guidance All consuming - work life balance non existent High churn

5.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I have 20-years in I/T...16-years with a large "blue" organization who for good reason, prided themselves on their sales training. After recently returning from Gartner's 5-week long Field Academy and spending weeks away from my family...I can say with confidence that an entirely new standard has been set with respect to sales training. Beyond products, the training leveraged best practices in value selling and the real-life leveraging of nearly all of our internal systems and resources. Every person walked into that training endeavor with relatively zero understanding of the enormity of Gartner's offerings, aside from a Magic Quadrant or Hype Cycle. Coming out, we not only had a clear understanding of our value, we had the ability to immediately own a territory, run our business, leverage our people and systems, and provide immediate value for our future clients. If it sounds like I drank the Kool-Aid, perhaps I did...but as many years a professional seller, I cannot envision a better company to have been selected to represent for the second half of my career. Class act - across the board.

Cons

Their training requires two weeks in Ft. Myers Florida, one week remote learning and ride-a-longs from your home office, then two weeks back in Ft. Myers. We were not permitted to go home on the weekends during those two 2-week spans. This made it difficult on many of us with families...especially the women with young children. The rationale here was not explained...therefore caused a certain amount of angst. We came to the assumption that this was intended to provide the opportunity to gather outside of the classroom and create bonds amongst ourselves - perhaps allowing us to create friendships and lean on each other when hitting the field. While this training regiment is mandatory, and clearly spelled out during the interview process, a simple professional explanation as to the rationale for not allowing us to return home on the weekends would have been appreciated. (Even if it was simply a cost-related travel decision) If in fact this was to create a bond, it probably worked, as some of the best memories took place over the weekends...and tears and man-hugs were-a-flowing as we prepared to depart after our graduation. That said, we were all experienced and successful sales professionals - explaining the purpose of the rules would have gone further than simply enforcing them.

2.0
May 14, 2012
Recommend
CEO approval
Business Outlook

Pros

World class reputation, excellent resume builder, take advantage of the top IT research in the world and rapidly build knowledge Symposium & conferences are the best IT training conferences in the industry. The "worker bee" employees are great quality people all really trying to help each other in a difficult & challenging environment

Cons

It is a company making money despite inept senior management. Management has little to know understanding of their customer environments or their people nor do they care to. Although it is said to be work life balance it is a push and burn culture with arrogance, lack or caring, etc. It is a metric driven environment however metrics are not measured to derive customer satisfaction but rather to push employees to to transact more "interactions per month" with customers the focus is not on quality but on quantity Goals are defined in a manner so that they are impossible to achieve vs they way other companies define achievable goals for employees. Then the goals are interpreted in manners subjectively according to the "favor" of the employee. The only people promoted are yes men who drive to the performance metrics and are approved by the hidden "connected" core team that have been with the company a significantly long time.

Viewing 178 - 180 of 9,345 Reviews

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