Gartner reviews

I’ll start out by saying, I wasn’t let go. I chose to leave on my own accord. I feel compelled to write this because I wish someone had sent a warning single my way before I got the job at Gartner. There is a lot of turnover here. I have lots of friends (currently and formerly) in the department and they are very unhappy. The people who stay, only do so because of their salaries (and they will grumble about their jobs often). I personally had a very very negative experience with management at Gartner. In our division, each manager leaned towards micro managing. In some cases, you are fooled to believe it’s all part of training and enabling. In comparison to other employers ive had, their approaches are NOT normal. Managers shouldn’t want to check every single word of an email. Keep in mind, the teams are filled with middle-aged, very experienced professionals. You must do things your manager’s exact way, or you will get your hand slapped. There is ZERO positive reinforcement. I felt it was impossible to do better because I was never trusted. I often found, I had much more success hearing back from clients when I chose to not disclose emails or messaging to my manager. The level of micromanaging is unheard of—and touches every type of employee: top performer, average, etc. Managers do not want to get to know you as people. Even if you’re doing well, you will feel like a number. I was at Gartner for a few years, and my manager didn’t know basic things about the team’s lives. They were never even simple notes like Happy Holidays” or “have a great weekend!”No showing appreciation. No recognizing when people are working very hard (our entire team works late nights and weekends consistently). It was the most dehumanizing job I’ve ever had in my life. I hadn’t taken off more than a day of work in the first half of the year, when I finally took two days off, my manager was texting me about non urgent things and things I had wrapped up with a bow prior to departing for my trip. Friends, family, my partner, all were appalled at the behavior from manager at Gartner. I’m personally disappointed in myself for normalizing it for so long. What compelled me to leave was talking to other ex-employees who shared similar stories to mine. I am very happy with my decision to leave and already feel like more of a valued employee at my new company.

Management is mostly made up of salespeople who lack any inter-personal skills and are usually from the CEB side of the business. Loads of new initiatives are introduced internally to enhance the employees experience but are forgotten after a few weeks. Huge differences between GBS and GTS and does not feel like one organization. There is a massive lack of representation all over the company, from the associate level all the way to senior management. The graduate roles are advertised as having a fast and clear career path with a max of 18 months in order to progress to a Quota Bearing Role. You only get promoted if you know the right people and play your cards right politically. Even then, you are moved to the Mid Enterprise side of the business and have to work you way up again to Large Enterprise where you spent your time and built relationships during the graduate role. Constant KPI changes (every 6 months) to fit "business needs". Around 12 people have left the company from the graduate role since Q4/2019 (all of ethnic minorities). Your performance is based on the product you are put in and the people in your team. External hires are preferred over internal candidates and even when an internal candidate gets the chance to progress it is mostly due to their relationship with senior management and not necessarily based on their performance. Recognition is skewed within the organization - someone who has an easier territory with a lower quote is celebrated more than a person who has a much higher quota and tougher territory. Flow of internal communication is a joke.