Gartner reviews

3.8

70% would recommend to a friend

(9,346 total reviews)
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Gene Hall

77% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jun 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Customers, Peers, Analysts were all fantastic. The delivery teams were great too... and we were all marching toward a customer outcome.

Cons

Management, Robots, Process... Cult... Bullying Culture. Promotion is only for the few who have friends in Management, and even then Managers are not chosen on the basis of whether they can manage and the one's I knew had little to no Management skills and certainly no support. Some Analysts were Diva's...

3.0
Mar 5, 2020
Recommend
CEO approval
Business Outlook

Pros

The biggest pro in my opinion is that working in this role forces you to build your business acumen quickly. You will be working with C-Level executives in startup companies who expect you to understand their world. While this can be overwhelming at first, after a couple months in the role things begin to click. Many people compare a year at Gartner to an MBA. For somebody straight out of college, you make a decent amount of money at Gartner. The TI is usually around 65k. Depending on the luck of the draw and the accounts you take over, you can make up to 75k or as low as 50k. Gartner recently moved into a new building. The building is state of the art with all kinds of tech, a gym, and a cafeteria. When interviewing, the Gartner brand sticks out on resumes.

Cons

The biggest con of working at Gartner is they will likely move you require you to relocate down to Fort Myers, FL. While many people unfamiliar with the area see "Florida" and think "this sounds great". What they dont realize is that Fort Myers is a retirement community 2 hours away from any major city. While the beach is appealing at first, the extreme heat (reaching up to 105 degrees) often makes it difficult to go outside altogether. When interviewing they emphasize that you can leave within 2 years to go to the field, this is a bold face lie. I am approaching my 2 year mark in the Summer and was laughed at when asking about opportunities to leave. The company highlights their company culture as one of their major selling points, while people are consistently point on "plan" (the process to be fired) when they are having a down quarter. Day in and day out account managers are pressured to sell and add opportunities without letting you organically develop these opportunities. This leads to friction with clients as they see your biweekly meeting as another opportunity to be pitched to. Gartner is a numbers driven, sales oriented company. If you're numbers do not meet the standard and they believe you are not pushing hard enough, you will be forced out. I have seen so many people relocate across the country just to be let go before their lease is up. The benefits preached in the interview process do not align with the reality of the situation. I was promised that after being quota live for 6 months I would be able to work from home once a week, this was very appealing as I just adopted a puppy. Once my time came, I brought it to my managers attention that I wanted to take advantage of this program and his response was "I must have missed your Winners Circle email". In addition, Gartner brags about how much PTO you are given, but this is also frowned upon. If it is the last week of the month, last month of the quarter , or Q4 in general -- do not expect to be taking any time off.

2.0
Dec 23, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great training. They really invest in their people upfront - Interesting and sometimes valuable product that gets you in front of C-Level - Really great name to have on resume - Amazing incentives (Winners Circle, Q1 Bonus, Regional contests) - You will learn a lot!

Cons

- Pay and benefits is not competitive - Value for price is a challenge as prices increase significantly. Team solutions for HT products make it very hard to sell in regional sales models - The micromanaging is the absolute worst I have ever experienced. Be ready for phone calls, texts, and emails at all hours of the day, weekends, vacations, etc. And you are expected to answer! - What culture? - Poor management. And when you tell Senior Management, they don't seem to care. When you talk to HR about it, they tell the management what was said which puts a target on your back - When you tell HR issues, it is not confidential (they say it is, but my & teams experienced otherwise) - Very hostile environment and toxic culture - We should not be competing with each other for business - Shady other teams who will intentionally make you lose business while they gain it. WIll talk to your clients behind your back to make their portion of the contracts bigger while you lose $$ - A aggressive sales style is not how you win business. We can follow up and do our job but the expectation to harass our clients/prospects incessantly is ridiculous and not productive - Gartner doesn't practice what it preaches - You really need a CRM, especially with this regional model and SO many sales reps calling into the same account - Not realistic to close a big deal every month (given the pricing and strategic sales model) so management needs to give people time to do it instead of having a gun pointed to their head and putting them on a plan so quickly - Senior level management won't get involved in deals (unless it is in the millions) - Micromanaging is disguised as coaching. They are not the same! Maybe if the managers didn't spend their days on so many admin tasks, they could get in the field and actually coach! - Be prepared for 20% sales, 80% admin work. Too many internal meetings and admin work

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