Does Glassdoor pay their employees well?

According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Glassdoor?

66% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Glassdoor 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Glassdoor?

Account Executive (74) , Sales (52) , Customer Success Manager (46) , Software Engineer (35) , Account Manager (32) , Senior Account Executive (27) , Sales Development Representative (26) , Enterprise Account Executive (24) , Senior Software Engineer (23) , Marketing (16) , Employer Branding Specialist (15) , Intern (14) , Analyst (12) , Enterprise Account Manager (12) , Director (11)

What are the pros of working at Glassdoor according to real employee reviews?

"My teammates were really great people and did a lot to help me get up and running." ((in 210 reviews)); "We have preserved our great benefits package despite our growth and maturity as an employer." ((in 102 reviews)); "Great work life balance!" ((in 67 reviews)); "Glassdoor was a great place to work, but leadership made poor decisions around the direction of the products." ((in 52 reviews)); "I was lucky with a great manager (not true for everyone :( )" ((in 47 reviews))

What are the cons of working at Glassdoor according to real employee reviews?

"From being acquired to massive layoffs and new organizational partnerships has created a significant challenge." ((in 39 reviews)); "The biggest con for me is the low salaries" ((in 20 reviews)); "Lack of diversity." ((in 8 reviews)); "Politics: favoritism is rampant and cadres closest with upper management gets the first look at promotions" ((in 4 reviews)); "2. Top management is trying to do a good thing and raise a problem of diversity and inclusion, but it feels like there is more concentration on hire new people instead of making a place comfortable for existing one" ((in 3 reviews))

What are employees saying about Glassdoor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Glassdoor layoffs and their outlook for job security at Glassdoor in 2026.

Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)

Owen Humphries

84% approve of CEO

38% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 14, 2022

The Way Work Should Be for Everyone

Client success manager

Recommend

CEO approval

Business Outlook

Pros

In a time when a lot of companies are trying to figure out the best way to maximize their workforce's performance by providing a better work/life balance, Glassdoor has nailed it. The people are kind and authentic which creates a warm and motivated culture. There is plenty of room for growth and lots of encouragement and support for those who wish to do so. The benefits are generous and their attention paid to health both mental and physical is on point. There is also a great sense of pride shared between everyone you work with. It is easy to look forward to going to work every day especially when you know the company you are working for values you.

Cons

Haven't come across one yet.

Glassdoor Response

4y

Thank you for sharing your feedback about your experience in CS. I'm so glad to hear you are feeling supported and valued as a whole person! I have also experienced the motivation and enthusiasm to come to work and do my best knowing that my authentic self will be valued. I'm energized to hear the sentiment is shared by folks who are newer to the company as well. I'm also encouraged by what you've shared around growth opportunities, as we have made a lot of investments in career and development over the past several years. For all the work the team has done in building out competencies and behaviors, sharing expectations around promotion readiness, and enabling effective career conversations, we aim to keep evolving as we grow and receive feedback. In fact, this quarter we will be hosting a workshop for all of CS on how to advocate for yourself in your career. Hope you get a chance to attend and that it will enable you to envision a rewarding career at Glassdoor. - Kira Dewey, Interim Head of CS

5.0

Mar 11, 2022

I feel Lucky!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Genuinely, never in my professional career have I felt as respected and supported as I do at Glassdoor. Culture and Values are at the forefront of everything and if/when you ever have a concern you feel like you’re not only listened to, but action comes off the back of it. The people, the people, the people, the people! Salary and compensation is well above the industry average and work life balance is great. Clear and concise career development opportunities. Glassdoor have cracked the whole, respect your employees and they’ll stick around and fly the flag for you.

Cons

EMEA & US physical meet up, would help massively with relationship building from a distance.

Glassdoor Response

4y

I'm thrilled to hear you are having a great experience on the EMEA CSM team. In particular, I love to see positive sentiments around the support you are getting, career development, and work-life balance as these are areas we've been focused on improving in CS. The fact that you feel heard and see follow up action is particularly important. We do our best to transparently share themes for improvement and hold ourselves accountable to progress and action. As for getting together in person, I hear you and am also looking forward to it. Hope you are excited about the opportunities we shared in our Go To Market All Hands to connect in person this year! Thank you for sharing your feedback - it helps us continue to improve your experience! - Kira Dewey, Interim Head of Customer Success

5.0

Mar 8, 2022

Pleasantly Surprised So Far

Enterprise customer success manager

Recommend

CEO approval

Business Outlook

Pros

Culture Work-life Balance Benefits Investment in new hires My manger and team are pretty amazing

Cons

Organized but still figuring things out Partnership with Indeed is a little wonky Salaried but have to submit time sheets Partnership with Fishbowl also a little wonky New but can tell KPIS might change frequently (maybe accounts too)

Glassdoor Response

4y

Thank you for taking the time to provide feedback. You've shared so many positives that I agree with - especially our people in CS! I'm also glad to hear you are finding the onboarding experience enjoyable as this is something we've significantly invested in. If you have specifics about what could be improved, please share with your manager so we can make it even better and smoother for future new hires! As for the sentiments you shared regarding our partnership with Indeed and integration of Fishbowl content, that is fair feedback. While we've made improvements, there is still plenty of work to be done. We're committed to tackling the challenges to make your job easier and improve the value to our employers. Thank you for being here on this journey and keep the feedback coming as we make progress! - Kira Dewey, Interim Head of CS

Viewing 328 - 330 of 1,113 Reviews

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