Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Feb 18, 2022

Work ons

Recommend
CEO approval
Business Outlook

Pros

Targets are achievable Good people Culture could be very good but working from home has hampered that

Cons

Pay and Remuneration (Stocks) Not competitive with Irish Market

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Glassdoor Response
4y
Thanks for the feedback. Here is how we manage our Total Reward practices, we lead with these four core principles: 1. Equitable, ethical and transparent approach 2. Competitive and responsive to the market 3. Globally consistent and locally sensitive 4. And being scalable and operationally efficient To establish our pay ranges, we target the 65th percentile for non-tech roles and the 75th percentile for technical roles against the market data sets. Our direct peers typically target the 50th percentile to create their base salary mid-points. In other words, our pay packages beat 65% and 75% of our direct competitors for the same role. We also take a pay for performance approach, which means we offer total rewards programs that reward you for individual and company success. We are deliberately paying more to high performers and those with high future potential within our organization. Finally, we are continuing to hire and retain teammates in a challenging environment and have made an investment that more than doubled our RSU pool for 2022 to deliver substantial increases in both new hire and in-seat RSU refresher grants. - Brian Conner, Sr. Director of Total Rewards and Operations
5.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

I work with some of the BEST people at Glassdoor. Everyone is helpful and collaborative. Glassdoor have built an inclusive community with a strong culture that I'm so happy to be part of. The benefits are the best I have ever seen and the work life balance they have struck is perfect.

Cons

Glassdoor are still living as if we are in an active pandemic but things have changed (in particular in EMEA) and it's time to get us together again. Lets start collaborating in person again.

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Glassdoor Response
4y
Thank you for taking the time to share your perspective on your experience on the EMEA CSM team. To hear that you have found the community to be inclusive, our benefits meet your needs, and you're able to find work life balance is so important. Fostering a culture where folks feel like they belong, individuals can share openly and authentically, and every voice is valued is a core pillar of our employee engagement goals. As for your desire to get back together in the office, I understand. Connecting via Zoom can be exhausting at times and community is core to what makes Glassdoor so special! Our Workplace Experience team is doing their best to strike the balance of keeping everyone safe and getting people back to the incredible offices they have been improving and investing in this year. Based on what they shared in the last All Hands, I'm optimistic we're close to reopening and hope they'll have news to share soon regarding the reopening our London (and Chicago, San Francisco, Dublin, & Ohio) offices. - Kira Dewey, Interim Head of CS
3.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

I loved working with my team. The snacks and lunches were great.

Cons

-Low Pay -Political good old boy club at CSM -My team CSM manager was immature and lacked leadership skills.

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Glassdoor Response
4y
Thank you for taking the time to share your experience during your time at Glassdoor. I am sorry to hear that you felt back in 2018 that your manager lacked leadership skills and experience. Strong leadership is a crucial component of employee satisfaction and company performance, which is why we have invested significantly in both hiring fantastic managers and ensuring they have the resources in place to support their teams and grow their skills. I am truly proud of our current Customer Success leadership team, which is a group of exceptional individuals and leaders. Rennie Taylor - VP, Customer Success
Viewing 334 - 336 of 1,113 Reviews

Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.