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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      Sep 10, 2020

      Great place to learn and amazing work life balance

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to learn and grow and build your skillset. You are encouraged to learn new technologies and seek projects that will help you build your resume and career. Amazing work life balance even better since Covid. There is never any expectation to respond or work after hours. Very little wasted meetings/ email culture. Focus is on results and impact and little to no politics. Leadership is one of the most open/transparent and diverse (especially with regards to women) I have seen in the tech industry. Will pay good compensation in line with all the other big tech companies (but below FANG) if you negotiated prior to joining.

      Cons

      It is unclear how Indeed and Glassdoor won't be combined into one entity in the future given the recent acquisitions. That's not necessarily a bad thing long term for some as I feel the combined company would be a stronger brand name and resume booster but for others it may be an issue of job security. Not a lot of truly innovative projects. Salaries that you see on Glassdoor should not be this low for tech workers yet for some reason we can't seem to figure this out. Levels.fyi and/or Blind app can and should be acquired but we won't.

      1.0
      Sep 10, 2020

      No Transparency

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and a nice office space.

      Cons

      Leadership is horrendous and no one seemed to know what was going on and where the direction the company was heading. For a company that prides themselves on transparency, Glassdoor handled mass layoffs extremely poorly. Glassdoor also lacks communication across teams and in general teams did not work together cohesively. Just a few weeks before laying off around 300 people in May, Glassdoor wasted everyones time by moving forward with an annual sales kick off meeting called SKO in which they reassured employees their positions are safe during the hardships of COVID-19. Glassdoor is a lackluster company and ultimately felt like a sinking ship. Don't waste your time applying to this company- there are much better companies out there that actually value their employees.

      avatar
      Glassdoor Response
      5y
      Dear CS Alum, I’m sorry that you were personally impacted by the company layoffs from earlier this year - it was difficult and upsetting to say goodbye to many good people from Customer Success (and more broadly in the company) linked to the impact of COVID-19. I know that the announcement of layoffs came as a surprise to many people and I agree that as a leadership team, we could have been clearer at communicating the acute impact COVID was having on global hiring and the resulting risks for our business. The engagement of our teams and your experience at work is a priority for me. I read each response to our quarterly engagement surveys, respond personally to each Glassdoor review and our leaders carry quarterly goals for implementing plans designed to improve the experience of their teams. There’s no doubt there are a number of areas where we can improve, but I am committed to understanding the issues and making the changes that take us in the right direction. I appreciate you taking the time to share your perspective on this. - Chris, VP Customer Success
      3.0
      Sep 8, 2020

      Covid

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good People at most levels.

      Cons

      Covid, kind of got to the best of the company.

      avatar
      Glassdoor Response
      5y
      Thanks for taking the time to leave us a review. We are thrilled to read that you experienced Good Humans during your time at Glassdoor, as we strive to surround our employees with teammates and leaders who are respectful, compassionate, and humble above all else. While we cannot understate the impact of COVID-19 on our company and the economy at large, we are excited and exceedingly optimistic about where we are headed at this moment in time. We are focusing back on our roots, and striving to create radical transparency for job seekers now more than ever. Thanks for your contribution to Glassdoor!
      Viewing 475 - 477 of 1,112 Reviews
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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.