Does Glassdoor pay their employees well?

According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Glassdoor?

66% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Glassdoor 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Glassdoor?

Account Executive (74) , Sales (52) , Customer Success Manager (46) , Software Engineer (35) , Account Manager (32) , Senior Account Executive (27) , Sales Development Representative (26) , Enterprise Account Executive (24) , Senior Software Engineer (23) , Marketing (16) , Employer Branding Specialist (15) , Intern (14) , Analyst (12) , Enterprise Account Manager (12) , Director (11)

What are the pros of working at Glassdoor according to real employee reviews?

"Glassdoor walks the walk and talks the talk in terms of hiring truly great people." ((in 218 reviews)); "Benefits are great!" ((in 113 reviews)); "Great work life balance!" ((in 61 reviews)); "Glassdoor was a great place to work, but leadership made poor decisions around the direction of the products." ((in 57 reviews)); "I was lucky with a great manager (not true for everyone :( )" ((in 44 reviews))

What are the cons of working at Glassdoor according to real employee reviews?

"The biggest con for me is the low salaries" ((in 17 reviews)); "Management training needed: sales management would welcome additional training" ((in 14 reviews)); "Lack of diversity." ((in 8 reviews)); "Leadership only pretends to be transparent and supportive, favoritism, lots of turnover, poor communication between departments makes your work harder than it has to be, babysitting and making sure other people do their job right, passive" ((in 4 reviews)); "2. Top management is trying to do a good thing and raise a problem of diversity and inclusion, but it feels like there is more concentration on hire new people instead of making a place comfortable for existing one" ((in 3 reviews))

What are employees saying about Glassdoor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Glassdoor layoffs and their outlook for job security at Glassdoor in 2026.

Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)

Owen Humphries

84% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,112 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews

2.0

Sep 5, 2020

A company changing for the worse

Customer success

Recommend

CEO approval

Business Outlook

Pros

Really good, hard-working people. Pay bands increased in the past few years, so compensation is much better. Benefits are excellent as well.

Cons

Company neglected content and branding for years and is just now trying to catch up by haphazardly developing new products. Not much room for growth in Customer Success. New company strategy seems like too little too late. Also not much diversity in terms of background, ideas, etc.

3.0

Aug 31, 2020

Good, but there’s room to be better

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The handling of COVID and our pivot to remote work was excellent. We had everything we needed to transition. Benefits and comp package are great, and lastly good people. I had two of the most wonderful managers you could ever ask for, fantastic sales partners and a supportive team. Everyone is also genuinely willing to help you succeed. Jacob, the VP of diversity and inclusion has made incredible strides within the company in a short amount of time. Though our diversity initiatives were late, the executive team truly cared and got behind the message. They want to learn and do better. Christian has gotten a lot of slack in these employee reviews due to the layoffs but he and his CHRO have good hearts and truly care about Glassdoor and every current and ex-employee.

Cons

The new strategy shift made career pathing within client success seem almost pointless. Also, Glassdoor is extremely late to the diversity and inclusion space. What makes it worse is that there are employees within the company who are not on board with expanding diversity initiatives and will openly make it known. As a Black employee it was honestly disheartening and hurtful to witness.

2.0

Aug 26, 2020

Frosted Glassdoor

Account executive

Recommend

CEO approval

Business Outlook

Pros

401K Match, Work from home, culture

Cons

Management was not transparent, lack of company direction

Glassdoor Response

5y

Thanks for taking the time to leave us a review. We’re pleased to hear that our team’s pivot from office to remote work during the early stages of the COVID-19 pandemic was seamless for you. Your feedback mentions concerns surrounding transparency. With our recently announced initiative to pursue radical transparency in the workplace, our teams have implemented plans to address concerns similar to yours within our employee population. By publishing data such as pay ranges, employee feedback, company performance, and more, we hope to empower our people more than ever. Thanks again for your feedback.

Viewing 478 - 480 of 1,112 Reviews

Jobs at Glassdoor

Machine Learning Engineer

Vereinigte Staaten von Amerika

Machine Learning Engineer

Product Marketing Manager - B2B

Senior Manager, Software Engineering

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A company changing for the worse

Good, but there’s room to be better

Frosted Glassdoor

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