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      Glassdoor

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      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      Jul 17, 2020

      It's not the same company it was, but it's still a good place to work

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Although a lot has changed this year and it has been and will be a huge challenge, there are still positives at Glassdoor. For my role I feel I am paid fairly and when we had a physical office in Dublin, I felt we were well taken care of in terms of the usual perks (office snacks, team nights out etc). Hopefully the company will find a way to continue that while we work from home for the foreseeable due to COVID-19. In the past I always felt that career opportunities were great at the company - I am unsure if this will continue, but hope it will. At the moment I feel that management and leadership are listening to what we have to say, and our opinions are being taken on board. Working from home has been great and the flexibility that the company has always shown in terms of time off is a huge positive. I am hoping we can continue to work from home on a permanent basis but that is still TBC. Overall I am still happy to be working for Glassdoor but there are huge challenges ahead.

      Cons

      Let's be honest, the slashing of around 55 jobs in Dublin and 300 globally was handled terribly. It felt like a house we had been building for years had just been hit by a bomb. The announcement was handled badly. We have preached transparency for years and at the moment when we needed it most, leadership failed. The reviews on this page from Dublin pre-March 2020 are now worthless as this is no longer the same company. It is a similar company, but definitely not the same one I have worked in for 4 years . The reorganisation has been a bit of a mess and I think it will be the same for the next 6-9 months. - I guess that is to be expected with such a large change in strategy. Unfortunately with the recent changes, we now have no high level leadership on the ground in EMEA and we have gone back to being led by the US. This did not work in the past, and it wont work going forward. We need someone with overall responsibility for the region to be actually in the region to deal with issues if / when they arise. With the reorganisation, the jobs we were previously doing have changed significantly, and to be honest a lot of us feel like we have been demoted (despite the company message that we have not).

      2.0
      Jul 17, 2020

      Just A Number

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited Holiday Flexible Working Lots of Great People Great Product Line

      Cons

      Lack of transparency when it comes to future planning. Most of us feel like just a number during this transition period and we're doing a lot of hard work for no reward. Lots of change recently and more to come but when it comes to communicating the change it's been horrific. A change is announced then that change changes and then changes again. During some recent changes some of us told SLT here are some problems that we'll face and they were ignored and now the problems are at our door and they're now trying to correct them. All we ask is to be heard and to also know the UK is different to the US. With the new structure the pay and commission is not aligned within teams and it's all but been swept to the side. In many cases we aren't rewarded on all of the work we do and it just gets passed off to someone else to benefit from with the explanation that that's the rules sorry about no exceptions.

      4.0
      Jul 16, 2020

      I love my work and team

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely love my team at Glassdoor, everyone has a positive attitude, strong work ethic, and is ready to jump in and get it done. I love the work I get to do, interesting projects, and no micro management from my leader. Sr. Leadership has been showing their commitment to employees, diversity, inclusion, and equity more and more over the last 6 months. We were one of the first to begin working from home and they are investing in these programs heavily. I love the vast majority of my co-workers. There are always a few entitled people, but those folks are few at Glassdoor.

      Cons

      With our layoffs back in May, work from home, and the pandemic, it's been hard to keep company culture and connectivity high. I'm sure most companies are struggling with that. The feedback chain can go round and round, which can make it difficult to make a decisions. We've had quite a bit of transition at the Sr. Leadership level over the last 6-8 months and major changes in company strategy. While, I feel confident we will come out of it, the amount of change has been challenging for many.

      Viewing 508 - 510 of 1,112 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.