Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 15, 2020

Love my job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Glassdoor's culture is unmatched. In a year or so I've worked here, I have met some of my closest friends, learned a ton, and have had so many good times. While we, unfortunately, lost many talented and amazing employees in May due to COVID, moving forward leadership has been very transparent about the future of Glassdoor.

Cons

Hopefully, we can continue to work on innovation in our products so that Glassdoor will remain a top site for candidates to use to research a potential employer.

2.0
Jun 6, 2020

Indeedoor

Recommend
CEO approval
Business Outlook

Pros

-Many Director and below people were great to work with. They cared and understood the challenges we faced everyday selling Glassdoor. -Work Life Balance -Nice office

Cons

-Product is pretty weak and there was barely anything done to make it substantially better. -VP and up seemed out of touch often. Especially with the Chicago office. -Christian seems like a "nice guy" but not sure if he was ready to take this on yet. Before Covid, Glassdoor wasn't performing that well. So I don't think a lot of people were shocked when they let 1/3 of the company go, even after saying we were in a good place weeks before. - SOPS was horrible. CS was understaffing and under trained. - This was a place to meet nice people, get a paycheck, move up and move on. There wasn't any innovation to sink your career in at Glassdoor (If Glassdoor ever does hire again, I would not have expectations beyond that). ** IF you're in the Bay, I'd never work at Glassdoor (too many better options with better pay). If you're in Chicago maybe consider, to move up and move out.**

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Glassdoor Response
5y
Thank you for taking the time to share your experience. In recent years, I don’t disagree that Glassdoor has not focused enough on innovating from its core, in the products and content that make Glassdoor stand out from the crowd. And that needed to change. That is why earlier this year we renewed our focus to invest much more in what differentiates Glassdoor and in the areas in which we can truly be the best in the world. And while we had shared in our monthly All Hands that we’d seen this crisis have a considerable impact on our company, I hear your feedback that we could’ve been more clear. As you move forward, we wish you all the best and we’re here to be a support to you. Christian CEO, Glassdoor
3.0
Jun 5, 2020

just another dysfunctional tech company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything in this review, except comments about the recent layoffs and the long term incentive plan, should be considered independently of the effects of coronavirus on the business. My Glassdoor colleagues are kind, and don’t hesitate to help each other when put in a position to do so. The compensation is probably slightly above what would be expected at a company of similar size and industry. The work life balance is excellent, and always has been. The sum total of the work we do is ultimately positive, insofar as we help people find jobs. It’s way better than working at some pathological social media outfit, or selling cheap trash no one needs.

Cons

The first major con should be roundly apparent from reading positive reviews. “No Cons!!” Believe me, there are Cons. We have hemorrhaged talent in the last two years (I will float some ideas why a bit why lower down), and responded with questionable hiring decisions. While there are few, if any, hard-charging bullies and alpha-types at Glassdoor, there are many obsequious and uninquisitive employees. The long term incentive plan (“LTIP”) is probably broken. Coronavirus has exposed how the incentive scheme as structurally uncredible. Personal performance is uncoupled from our business performance. That's how it's supposed to work, perhaps. But even aside from coronavirus, the LTIP is confusing and probably broken, with lower grants occurring after higher performance ratings, ostensibly due to some sort of adjusted coefficient nested into the grant calculus. My manager was not able to explain the LTIP to me during my performance review. I felt bad for her. I was in a meeting a few weeks ago, part of which my husband overheard. He later told me, “I think I know what mansplaining is now…” I laughed. It’s true. Meetings often do sound like a fact auction, with enthusiastic participation by men talking over each other. Speaking of meetings, there are too many of them. Rare is the meeting with any kind of agenda or plan. It happened once a while ago; I remember that meeting. Meetings are constantly called, often ad hoc, and sometimes after work has been completed, because those involved have to figure out what was done and why. Often we will reprise a meeting the next day because the previous meeting solved nothing. It’s a negative feedback loop. It’s not clear what Product is doing or is supposed to be doing; they come across as some kind of wannabe C-suite. The decisions about what Glassdoor's products look like and feel like seem to grow out of wishful thinking, or caricatures of job seekers that don't generalize. My manager told me in my last performance review that the reason I was not promoted was “politics.” When I asked her what I could have done to earn a promotion (or just a high rating), she mumbled something about visibility. That was disappointing.

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Glassdoor Response
5y
We want to extend our deepest appreciation for taking the time to share your feedback. It's encouraging to read that your experiences with fellow Glassdoorians was positive and memorable. We feel fortunate that our people conduct themselves as a phenomenal representation of our company values, and we're proud to watch what they accomplish together for job seekers around the world. No doubt, the COVID-19 pandemic has made a profound impact on businesses and on Glassdoor. Saying goodbye to so many colleagues and friends was an enormously difficult decision. Recently, we rolled out several new initiatives surrounding our pursuit for radical transparency in the workplace. Among them is a pledge for greater Pay Transparency for Glassdoor employees. We’ve made the choice to publicly release our compensation philosophy, and later we will be sharing our pay bands for roles across Glassdoor. As these efforts march forward, we will also be keeping these and our other programs and policies in mind as we look to ensure an eqitable workplace for all. Your feedback regarding how we can strive to better allocate our time during the work day (you cited initiatives such as No Meeting Wednesdays) are the first steps of an ongoing journey, especially as we've responded to communicating with one another remotely. To gather additional feedback about these changing needs, we've sent out Pulse surveys specific to working from home, and also given additional flexibility to our employees who are juggling their work responsibilities with parenting. Thank you for your feedback, and we hope to build on the areas of improvement you shared.
Viewing 532 - 534 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.