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      Glassdoor

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      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Jun 3, 2020

      Not sure how they will last

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people who really care Nice offices, lots of swag and free food 100% paid benefits Good work life balance Solid, state of the art technologies My team was incredible, some of the best people I've met

      Cons

      You can't say you are pushing transparency when there were months of reassurances that jobs would be safe - all to have a 30 minute warning that there would be a mass layoff. While this is 1 occurrence, it's a big one because it points to an issue with senior leadership and how they trust and communicate to employees. It's no secret that Glassdoor has been struggling to maintain competitiveness. Go ahead, read reviews from the past fews years. The product has evolved minimally and there haven't been actual new, revenue producing products built. It's clear that right now, Glassdoor's current products only matter in a bullish market. In a bear market, it's the first to go. Even as an employee, this was my #1 concern for the company, and I'm unsure how they will last. Before joining Glassdoor, I'd wait a little bit to see how things pan out..,

      avatar
      Glassdoor Response
      5y
      It’s great to hear that you your team and the people of Glassdoor left such a positive impression on you. I 100% agree. The people at Glassdoor are truly exceptional. COVID-19 took a significant toll on the world and on our business. I cannot tell you how sad it is to say goodbye to such awesome people. While we had shared in our monthly All Hands that we’d seen this crisis have a considerable impact on our company, I hear your feedback that you felt surprised by this decision. In regards to building new products and innovating, you're right this has been an area that was not as much of a focus as it should've been. That said, I'm very excited about where we're headed and the products we are working towards delivering. I hope you will stay in touch with the people that made your time at Glassdoor special and please do not hesitate to reach out. We’re here to support you and we wish you the best. Christian CEO, Glassdoor
      3.0
      Jun 1, 2020

      Director Level and below are All-Stars

      Smb account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Glassdoor (prior to the layoffs) that were at the director level or below, are the best people I have met or had the pleasure of working with. The people are what made the company so great. The TA team was amazing and it hurts to write this post knowing this and all other reviews will make their jobs 10x harder. The product for the job seeker is phenomenal.

      Cons

      The product has not been "enhanced" in years. "Leadership" went down the drain as the acquisition by Recruit kicked in. Transparency was at an all-time low at the time of the layoffs. Understanding we are in tough times, this is when transparency is needed most. Blindsided is an understatement regarding the emergency all-hands meeting (we were given a 30 minutes notice) before cutting the heart and soul of the company out and throwing them to the curb.

      avatar
      Glassdoor Response
      5y
      The people make Glassdoor more than just a place to work, they really do make it something special. I'm glad that you felt that your colleagues were some of the best people you've met and worked with. No doubt, COVID-19 has had a significant impact on everything, including our business. It's truly heartbreaking to have to say goodbye to such talented Glassdoor team members. Please know I believe transparency is incredibly important and believe it's our most important company value. While we had shared in our monthly All Hands that we’d seen a significant impact on our company, I hear your feedback that you felt blindsided by this decision. I hear you and take that feedback with me. I hope you will stay in touch with the people that made your time at Glassdoor special and please do not hesitate to reach out. We’re here to support you and we wish you the very best. Christian CEO, Glassdoor
      3.0
      May 31, 2020

      not what it used to be

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company mission, culture, office snacks, corporate swag, 100% paid benefits, company shares/equity before they sold (I wish you had gone public instead). Severance package is decent and you can keep your laptop.

      Cons

      This just isn't the same company it was 4 years ago. I have loved Glassdoor, the best company I have ever worked for, but as they have scaled in size, they have also lost some sizzle. I have witnessed this happen to other start-ups that scaled. Some things just feel different at 1000 employees than at 200. I used to feel very confident about the direction of the company and it's leadership. Some of the changes being made right now (May 2020) with Glassdoor, a sister company and the parent company now have me concerned. If it isn't broke, don't tinker with it. My advice is to stick with the same business model that paved the road to where you are today. I am an award-winning, quota-hitting, promoted, top-shelf sales rep who just lost my job to COVID-19. The sales dept was just gutted - aren't sales teams one of the last groups to go in a reduction in force due to an economic downturn? You award me for my efforts and success and then you send me packing. Cut the dead weight instead and keep top performers. I don't get it. My heart is broken. Glassdoor has gone out of it's way to create inclusivity for the LGBTQ+ community. I applaud their efforts and they have done a fantastic job! Unfortunately, Glassdoor put too many eggs in one basket. Black/AA, Asian, Hispanic/Latino, Jewish, Catholic, Christian, etc all take a backseat to LGBTQ+ who is riding shotgun. Glassdoor, have you ever temporarily changed your corporate logo to include the name/colors/logo of any diversity group other than LGBTQ+? Would you change your green logo to black for black history month? Or perhaps add a Cross, Star of David, or Santa hat to the corporate logo during holiday season? No, you wouldn't do those things. But you did incorporate the rainbow colors to your corporate logo during pride month. My advice is to work as hard for other diversity groups as you have done for LGBTQ+. Lastly, employee salaries are below national averages according to Glassdoor's very own "Know your Worth" data and salary info. They try to make up for it in other areas like office snacks, Patagonia swag and benefits.

      avatar
      Glassdoor Response
      5y
      I want to express my deep thanks for your contributions to Glassdoor. And I am deeply saddened and sorry that your time with Glassdoor was cut short due to COVID-19’s impact on our business. At Glassdoor, we recognize that diversity within our own employee base is essential to the long term success and vitality of our business and I certainly want to make sure we are supporting, celebrating and learning from all of Glassdoor’s amazing employees. There's more we could've done in the past and can be doing to foster diversity here at Glassdoor. To change that, we have made Diversity a top priority and we are focused on driving real change within Glassdoor and in the world to create an equitable workplace for all. Glassdoor will always be here for you. Please stay in touch and let us know if we can help support you going forward. Christian CEO, Glassdoor
      Viewing 535 - 537 of 1,112 Reviews
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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.