Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Company really led with its' values to the very bitter end. It was a great thing until the layoffs.

Cons

There weren't any real cons other than the seismic shifts that were happening with the business regarding its partnership with its parents company. It felt like that a lot of the values that the company was supposed to lead with was also being dictated by the needs of the parent company at times. Timelines for internal promotions were seldom truthful because of business needs. Otherwise, I want nothing more than Glassdoor to weather this storm to the best it can.

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Glassdoor Response
6y
Thank you for all your hard work and all you’ve done for Glassdoor. It deeply saddens me to see such talented, good people like yourself leave Glassdoor and for your journey with Glassdoor to end in this way. Please know this isn't your fault, at all. I take responsibility for the company and what has just happened too. I wish you the very best as you move forward in your career and have no doubt you will do great things. Many of us here genuinely do want to help you move forward so please reach out if we can be of support. You will be missed. Christian CEO, Glassdoor
2.0
May 9, 2020

Indoor

Recommend
CEO approval
Business Outlook

Pros

Smart people, good benefits, good recruiting team

Cons

It's actually tough to sell a product with no real value for its clients, it's a very expensive platform and we were asked to be inventive to try to show some sort of ROI. The "Indeed" model of selling jobs is not what the Glassdoor community is expecting, we expect transparency and clients are basically paying to hide reviews and put marketing content in front of candidates. I wouldn't be surprised to see you two merging. In the end, you're just a number, and you have to show appreciation to your management everyday if you want to climb the ladder. You might see sales reps overly nice with management even though they are not performing, but they will get promoted, don't ask why.

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Glassdoor Response
6y
Thank you for sharing your experience and valuable feedback. I’m happy to hear that the people, the benefits and our recruiting team at Glassdoor were a highlight of your time at Glassdoor. I want to first assure you: you are not just a number. Every single person at Glassdoor matters a great deal to your team, to your leadership, and to me. You matter very much. I don’t disagree that over the past couple years Glassdoor should have been more focused on innovating and focusing on what differentiates Glassdoor from our competitors. Earlier this year, we did make a strategic shift to change that and refocus on what we do best. And that is where we'll double down as a business to be an indispensable resource for employers and job seekers alike. Employers and job seekers need Glassdoor and we're uniquely positioned to provide expertise and resources during this time and we will take this opportunity to rise to the occasion. Thank you for all you contributed to Glassdoor. Christian CEO, Glassdoor
2.0
May 8, 2020

Worrying future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great Benefits -Great People -Your reporting manager was often a fantastic person. -Awesome Offices

Cons

When I started at Glassdoor they were very much a company that wore their values on their sleeves. Heck I would say till this day they still do that to a degree. However, the reason it felt they followed their morals was due to how the company would always have us heavily involved in important topics like company direction. So, whenever something negative happened or we had to make a tough call it felt justifiable and relatable. However, Glassdoor was acquired part way though my tenure. I have seen this before and how it can completely change a company and of course feared the worse. However, they said much would not change and little did to their credit. Well that was till 2020 hit us… The company stopped talking to us directly and even our managers and continuously made decisions at what felt like a drop of a hat. We often see meetings put on our calendar that were not planned to randomly announce some sort of company wide change. Our mangers would often be aghast as they were cut off from the loop of information as well. Some of these changes removed large benefits, complete reconstructing of our teams and products, and leaning on outside resourcing vs using internal resources. Honestly, things you expect almost like a trope after a company has been an acquired. They also recently laid off a bunch of people with a same day of notice. As a company that is fueled by fantastic people and (was?) is a great company culture you made a decision that prevented us from giving proper goodbyes. This is not something that would have ever happened if it were a year or two ago. Glassdoor is slowly losing what made it unique and I imagine you wait a year or two before joining. I am sure there will be even bigger changes they make down the road that will completely change the shape of the company. Who knows maybe it will be a good company to work for still but I doubt the “people” aspect will ever be the same.

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Glassdoor Response
6y
Thank you for taking the time to share your experience. 2020 has certainly been a year of great change, both for Glassdoor and for the world as we navigate a global pandemic and economic crisis. Throughout these unprecedented times, please know it has been our intention to be transparent every step of the way. I really do mean this. We aimed to communicate regularly and transparently through this unprecedented mandatory work from home period, in addition to our regular cadence of All Hands meetings and other email/Slack updates. I can understand that this feels sudden. However, COVID-19 has had a considerable and swift impact on our business, one we could not have foreseen. I shared in our March All Hands that we were seeing this in several key business health indicators and sadly this impact on our business continued. Unfortunately, we had to take quick and decisive action. That said, I want you to know that I hear your feedback that you feel we could have done better communicating. I own this, and will seek to learn from this. Thank you again for your feedback. Your contributions to Glassdoor are truly appreciated. Christian CEO, Glassdoor
Viewing 574 - 576 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.