Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Sep 28, 2016

SDR

Recommend
CEO approval
Business Outlook

Pros

Great team, environment, achievable goals, and can actually hit your quotas. Work life balance is stressed here.

Cons

You definitely deal with rejection so if that's tough for you, this might not be the best job.

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Glassdoor Response
9y
Thank you for your feedback and we appreciate your work in helping drive the positive culture in the SDR team!
3.0
Sep 21, 2016

Lacking Internal Communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tons of pros. Great people. Great Culture, snacks, flexibility with managers on work schedules. Fairness and mutual respect amongst employees.

Cons

Working in Customer Services/Success, it is a huge recurring problem that changes with the website's features are not communicated to us, the workforce that faces customers and salespeople and account managers. Customer Success members are held accountable to customers, prospects and the salespeople who manage those accounts. When changes in website profile usability are made (from the front-end and back-end) the changes are almost never communicated with us. We look like absolute fools to our customers, unable to answer questions, because we don't know if the changes made are bugs/glitches or intentional changes. Then we wait on an answer from Engineering, reducing our productivity.

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Glassdoor Response
9y
Hi - You are right, this is a problem. I'm going to ask Product to spearhead communicating better here. We can do better. I apologize for putting you in a tough spot. --robert
5.0
Sep 17, 2016

Be Part Of Something Wonderful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best, hard working, dedicated people are the company's biggest plus. Perks? Yes, there are perks (free catered lunch, game room, instruments if you like to jam etc.) But, don't come here for just the perks. This is the San Francisco Bay Area. You can practically go shopping for perks and benefits package. But come here if you want to work with smart, hard working, driven people.

Cons

The only downside is that sometimes it feels like the company is growing too fast, However, this is on par for a company about to make the big next step. It's part of the challenge, and that's part if the excitement working here.

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Glassdoor Response
9y
Love the feedback and perspective. We're not slowing down now. In fact, we're just getting warmed up.
Viewing 826 - 828 of 1,113 Reviews

Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.