Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Sep 16, 2016

Overall a great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An experienced and caring CEO. Unlimited vacation that is truly allowed. Overall very nice people. Listing "Free Lunch" sounds silly but even aside from the cost savings, the catering is very good and as a vegetarian I am always impressed with the variety of amazing food options. I'm also always amazed how others don't understand how truly awesome that is. Company culture is friendly and quite transparent. Amazing location that includes walking meetings on a trail by the water. A lot of opportunities to maintain work/life balance and improve yourself: fitness opportunities (yoga, crossfit, gym), speaker series, internal EQ training.

Cons

Start-up to larger company growing pains that are not uncommon: some veteran employees that are stuck in old ways or not up to increased standard of experience or quality work that new employees have. (Not to say there aren't a ton of amazing old employees too!) Broken processes, not enough heads in key areas (engineering and ops - wow the slow turnaround and backup is crazy), segmented departments or strange reporting organization/hierarchies that need restructuring. But none of this is uncommon at companies at this stage. Glassdoor, and our department, suffers at times from a very junior workforce that is not appreciative of what's before them. Lower morale seen in some recent reviews may be due to changes or restructuring that feels unfair, but part of me feels like you can't get better than Glassdoor in terms of a management team that's trying. Compensation for some positions feels a little low. Meetings, to our own fault really, are out of control. Booked over lunch usually. Maybe there's just too much to do. I suggest implementing an informal "No Meeting Fridays" company-wide. Many feel they get the most work done on these types of days.

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Glassdoor Response
9y
Thanks for your review. Specifically, I like the idea of "No Meeting Friday's." I was inspired when we had Arianna Huffington here and listening to her talk about balance. I'm talking with our leaders to figure out how we might bring some of this into our culture.
5.0
Sep 15, 2016

One Year In and Very Happy I Joined Up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company Mission - Few higher callings than helping people find great jobs. CEO - Robert is the most authentic CEO I've worked for and his "tone at the top" established and maintains the Company's great culture. Energy - Glassdoor employees work hard and get Stuff Done. Coming to the office picks me up and keeps me going.

Cons

Growing Pains - Its tough to add 40% more employees, double the number of offices and push big Sales growth all in one year without disrupting established patterns and making mistakes. The physical plant, our people processes and our management are stretching to deal with the growth. Sometimes things don't go as planned. I think we learn from each mistake and get better as an organization each time something goes wrong. I hope the growth and the learning continues for a long time to come.

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Glassdoor Response
9y
Thanks for your review. I know the growth we've had over the past year has been jarring for people who have been here for a few years. But growth with all it's challenges, is always good. Not all startups are lucky enough to get here. We are very lucky, and we have a lot of work and innovation ahead of us. It's not going to be easy. But it'll always be worth it.
4.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

I have never felt so on top of my game in my life as I do working for Glassdoor. Pros: - Fast internal growth opportunities - Level and responsibility isn't age dependent - Culture that embraces fail, but fail fast, pivot and learn (critical for a tech company) - Perks (free breakfast, lunch, and sometimes dinner, Budget for team building events like Giants Games or Glassdoor Olympics, nice onsite gym and free fitness classes before, during, and after work, 4 beers and kambucha on tap, and kayaks/bikes available to check out, communiter benefits, fantastic 100% contribution to healthcare, decent bonus structure) - Though Leader in employer branding and reducing the gender pay gap - Lots of focus on employee health, physically and mentally - Great to feel absense of ownership in the organization and a critical driver to its success

Cons

Glassdoor does have some downsides: - It might have a few years under its belt, but it operates very much like a start-up. The downside to that is that it lacks a lot of processes that other organizations of the same size have in place. It is a positive thing, though, if you want to have input in building processes for your team. - Some legacy decisions solved for more short term solutions than for long term ones, resulting in some additional re-work now so we can better scale for the future - Internal politics are at every company, and Glassdoor is no different. No worse than your average company, but I had hoped a company this young would have less of that - Run lead with large ambitions. I have never worked longer than my standard hours in my 10+ years of experience. I feel so many of us have such high objectives with less than necessary resources that so many of us are working 10+ hour workdays. - Hesitation to change previous decisions even if necessary to keep up with the times.

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Glassdoor Response
9y
Thanks for your perspective. I agree with just about everything here including continued investment in engineering and UX/UI. It's an incredible team. And, there is still a lot of work to do together.
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.