Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 29, 2016

What happened?

Recommend
CEO approval
Business Outlook

Pros

Co workers are the best! Some of the most amazing people I have ever worked with. Can't say enough great things about the people. Beautiful HQ office with good health benefits and free lunch. Nice to have dogs running around the office as well.

Cons

With so many changes and new upper management it has really put a bitter taste in the mouth of sales reps. Way under paid and unrealistic quotas. Glassdoor can be a hard sale because of content issues that reps have no control over. There are too many people on teams and it's not fair to managers. They are never around and to no fault of their own. They are asked to hire more and more as well as sit in endless meetings and do pipeline updates. Managers can't help reps to be strategic or help a rep to develop. New people that have been brought into upper management and jumped in without really knowing how our business worked. Feels like they really have no regards for people who came before them . Everyone feels like they are being pushed out in order to make more headcount for the new Chicago office where they can pay them less. They are getting very strict about WFH but with negative energy in the office and large egos reps don't want to come in. They just want to hit their number.

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Glassdoor Response
9y
I agree that this team is made up of some of the best people I've ever worked with. These same people have built our success. But to answer your question, part of what's happened is a product of that success - more clients means more employees which brings more leaders and more offices, etc. We know the growing pains are real. Some of this transition is to be expected. But, some of it will require us to work together to be sure we protect the best of what we all know and love here at Glassdoor. I ask you to hang in there and help us continue to improve. As always, reach out to me if you would like to discuss further.
2.0
Jul 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility, amazing people, and an industry disrupting platform. We have incredible ancillary benefits including fitness programs and free lunch

Cons

You have set us up in sales to fail. While you say that you hear us, you have done nothing to address this issue. Alternatively, you have positioned your middle managers to make us feel like we aren't doing our jobs up to your standards. 10% of the entire sales org hit their quarterly goal last quarter. Really??? The upper management you've put in place are constantly in meetings (about what??), therefore out of sight. There is no acknowledgement that you set the bar to an unrealistic height. My personal confidence is down the toilet. And I'm basically poor on top of that. Please sell me on why I should stay?

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Glassdoor Response
9y
Ouch - two stars. We are clearly not getting it done in terms of communicating with you or supporting you in the ways you need. We are actively meeting (yes, those pesky meetings) to discuss many of the issues you raised. We want our teams to win, it's sincerely our intent. I strongly suggest you speak to your leadership team, including me so we can talk through the rest of your concerns. Thanks as always for the direct feedback.
5.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Catered food, couches, cool people, dogs, Java, Marin County, San Francisco, Snackroom open 24/7, kayaks (no one used them besides me though).

Cons

They write too many integration tests. Instead they should focus on writing more unit tests. The integration tests frequently fail because of the nature of integration tests.

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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.