Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jul 23, 2016
Recommend
CEO approval
Business Outlook

Pros

- Robert Hohman. Such an incredible leader and we all have passion for him as employees. He will always find time for you, which really says a lot. Don't think there's any leader that I'd want to fight for more then this guy here! -My coworkers! So much talent at Glassdoor, great to have co workers that can teach you so much. On top of that, some of my best friends have come from this group. We enjoy each other in and outside of work, and everyone seems to have a great head on their shoulders. - Helped, and let, me grow as a sales professional. - sales training was top class. Sandler training is something I recommend everyone take. - leaders find time to give advice on how to get both short and long term success. - company will let you run wild with an idea to see where it goes. Freedom to make a name for yourself.

Cons

Culture is shot. Lots of employees on the sales team are super unhappy, and losing their patience. Why? - Nobody hits quota. Our targets are unattainable. Our books of business are saturated, and we're loosing more accounts by the day due to all the hiring happening in Chicago. - Nobody gets paid. Glassdoor is well below industry average (by ten's of thousands) when looking at OTE. Per my last note, nobody hits quota, so our pay is even lower compared to all the companies across the bridge in SF. - Lack of coaching. The training is great when you start, and even in the first year it was good because manager had time for us. Now days, I find that all my coaching comes from my co-workers. And they're smart, which is great, but my managers who are suppose to be the sales experts have no time to invest in me bc we're so low on their priority list. Their focuses: hiring, forecasting, controlling teams that are way too big for their own good. - Company culture near gone. This is the most saddening one bc this was the one part that use to separate Glassdoor from all and above. Mill Valley is a ghost town. Everyone is so worked up about getting on a performance plan and wanting to get paid, that there's no time to smell the roses and enjoy each other like we once did. Additionally, our executive team is so focused on profitiability (which is great, and better then someone who isn't tracking that so closely) that it's taken a noticeable priority over investing in their own employees. I haven't had a team event or happy hour in the last 5 months. That's not the Glassdoor I know....

2.0
Jul 21, 2016
Recommend
CEO approval
Business Outlook

Pros

-Coworkers are smart, disciplined, and WERE united under the same mission: winning together. -Hot company with a strong brand -I really have loved my time here for the great people I am surrounded by every day. -Strong mission

Cons

The review posted on July 7th really hits the nail on the head, as does the review on July 19th (except for the 4-star rating). I’ll try not to be too redundant. The sales floor in Mill Valley is depressed. Truly. The energy that I felt when I first started is long gone. Since I’ve been here I’ve watched our book of business become significantly reduced, while quotas have gone up astronomically. Every month we are told “ this the most important month.” Every few weeks we get an ‘inspirational’ email from upper-management telling us how much the company needs us. These emails are as empty as our paychecks and becoming borderline comical. There is no career advancement. None. People who have been here for years have not seen a single increase in pay, which is already tragically low to begin with. I get it, we don’t promote on tenure. But, if it were purely on performance then some of your recent promotions didn’t make much sense either. (Those reps still absolutely deserved their promotions but let's not pretend it was actually based on some semi-enforced 'system’). A vast, disproportionate amount of our org promotions have been SDRs primarily to make up for our uptick in attrition. As for the cultural undertones at the office… Unfortunately for those of us at Mill Valley HQ it feels like the future is in Chicago. Day by day we watch as our friends and peers slowly dwindle away – either moving away or moving on. Management hasn’t explicitly said it, but come on, we aren’t stupid. We can see the open desks. The struggles ARE NOT a talent issue. The current system is broken.

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Glassdoor Response
9y
We are listening! The leadership team has heard you loud and clear on Glassdoor and in many 1:1 meetings over the past few weeks. I want to bring back that lovin' feeling too in Mill Valley. I am going to need some help though, that's where our team will have to come in. Looking forward to discussing further in scheduled sessions and our Company All Hands next week. Thx for letting your voice be heard.
5.0
Jul 13, 2016

A fun and challenging place to work

Recommend
CEO approval
Business Outlook

Pros

The people here are incredibly smart and compassionate. A great work environment.

Cons

Start up culture-- so at times lack of structure is challenging.

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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.