Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Genuinely, never in my professional career have I felt as respected and supported as I do at Glassdoor. Culture and Values are at the forefront of everything and if/when you ever have a concern you feel like you’re not only listened to, but action comes off the back of it. The people, the people, the people, the people! Salary and compensation is well above the industry average and work life balance is great. Clear and concise career development opportunities. Glassdoor have cracked the whole, respect your employees and they’ll stick around and fly the flag for you.

Cons

EMEA & US physical meet up, would help massively with relationship building from a distance.

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Glassdoor Response
4y
I'm thrilled to hear you are having a great experience on the EMEA CSM team. In particular, I love to see positive sentiments around the support you are getting, career development, and work-life balance as these are areas we've been focused on improving in CS. The fact that you feel heard and see follow up action is particularly important. We do our best to transparently share themes for improvement and hold ourselves accountable to progress and action. As for getting together in person, I hear you and am also looking forward to it. Hope you are excited about the opportunities we shared in our Go To Market All Hands to connect in person this year! Thank you for sharing your feedback - it helps us continue to improve your experience! - Kira Dewey, Interim Head of Customer Success
5.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture Work-life Balance Benefits Investment in new hires My manger and team are pretty amazing

Cons

Organized but still figuring things out Partnership with Indeed is a little wonky Salaried but have to submit time sheets Partnership with Fishbowl also a little wonky New but can tell KPIS might change frequently (maybe accounts too)

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Glassdoor Response
4y
Thank you for taking the time to provide feedback. You've shared so many positives that I agree with - especially our people in CS! I'm also glad to hear you are finding the onboarding experience enjoyable as this is something we've significantly invested in. If you have specifics about what could be improved, please share with your manager so we can make it even better and smoother for future new hires! As for the sentiments you shared regarding our partnership with Indeed and integration of Fishbowl content, that is fair feedback. While we've made improvements, there is still plenty of work to be done. We're committed to tackling the challenges to make your job easier and improve the value to our employers. Thank you for being here on this journey and keep the feedback coming as we make progress! - Kira Dewey, Interim Head of CS
5.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is an incredible place to work! The company actively listens and reacts to their employee's feedback. In the past couple years our benefits have been completely overhauled and they are currently amazing. Pay is great too. Awesome people all over the company and simply incredible work / life balance.

Cons

Some of the technology is fairly outdated and clunky, but the teams are working hard to modernize.

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Glassdoor Response
4y
This is really great to hear, thanks for sharing! Glassdoor really stepped up their game recently on the compensation and benefits front and it’s great to hear the positive feedback. As you mentioned, our engineering team has made a lot of great progress modernizing our tech stack over the recent years. As with many fast growing tech startups, we have some cruft from the early days that we need to continue chipping away at. More importantly, we’ll continue to use modern tech going forward for all of our new products and services. Developer experience will continue to be a priority for us, and we’ll continue to invest heavily on that front to make Glassdoor a great place to work as an engineer. - John Stearns, VP of Engineering
Viewing 919 - 921 of 1,113 Reviews

Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.