Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Nov 10, 2014

Great community, working through growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Unlimited PTO means that you can have a real work-life balance. The people are generally very friendly and there is a good sense of community.

Cons

Teams tend to work in silos which leads to miscommunication and makes it hard to get simple things done. The company is growing quickly and process hasn't completely caught up.

5.0
Oct 27, 2014

Great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to work from home, good schedule

Cons

same old same old

5.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone here truly enjoys coming to work every day. I get to work with some of the smartest and most innovative people I have ever met. Very collaborative work environment, beautiful office and great company culture. There is an on site fitness trainer, workout classes, and gym. Generous amounts of food, free lunches, coffee & snacks every day. Lots of cute doggies around the office. People dress very casual in whatever is comfortable. Lots of fun company events and outings for people to bond. The company is fairly generous with supplies & technology for employees. It is an exciting time to join the company as we are expanding internationally & growing rapidly! Glassdoor is an industry leader in employer branding, which is a new and developing area for the recruiting industry. Sales team is selling something that we can feel good about, since it aligns with our mission. Accomplishments are recognized by teams, by the sales department, and at a company-wide level. The CEO even comes and hugs sales reps. Managers truly listens to employees and are always working to improve processes or solve problems. There is a lot of very hands-on training, so there is tremendous room for personal growth and skill development. The marketing team does killer campaigns to keep a healthy flow of inbound leads coming to the sales team. New SDRs get to work warm inbound leads, so you are usually cold calling people with some knowledge, interest or familiarity of Glassdoor. Tenured SDRs work outbound leads, which is great training on prospecting, getting to decision makers and navigating an organization. There are clear goals & room for growth. SDRs are promoted into Account Executive/Account Management roles. Quota is realistic and everyone is always willing to help others learn or grow. The team has clear rules of engagement that prevent overlap and promote fairness.

Cons

There is constant change as part of a growing company, which can lead to some over-communication. BCC and reply-all feature needs to be used less in email threads. Salesforce needs to be cleaned up since there is a lot of bad data. Some teams seem understaffed for the work load (such as IT and sales ops). The commute is kind of a pain unless you live in Marin, which most people don't. Right now, the company only compensates for people who commute via bus, but most people drive independently and pay a lot for bridge tolls. Not a lot of healthy food or options for people with allergies/dietary restrictions. Feels like some people are working 24/7 although everyone has different perceptions of work/life balance. Inbound SDRs are highly dependent on marketing campaigns, so any lulls in marketing make it harder to hit numbers. Some of the sales reps don't understand how to work with SDRs and should communicate or show more appreciation for our hard work. The office is a little crowded as the company is growing & the sales floor can get a little noisy.

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Glassdoor Response
11y
Thank you so much for the review. The Sales Development team is a great source of talent for the Sales team. We are always working to make positive improvements based on your feedback. We will continue to focus on developing talent and building on our winning Sales culture.
Viewing 988 - 990 of 1,113 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.