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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

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      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      May 16, 2020

      Great Folks, Poor Outlook

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The day to day was all positive. Cross collaboration was always painless. Always got the sense that Glassdoor operates as a unit, not as siloed departments. This is not a hyperbole: everyone I interacted with was extremely easy to work with. No politics. Just ppl getting sh*t done. Work/Life balance is great. I never felt overworked and when life hit you, management was extremely willing to accommodate. Benefits are pretty solid. Free healthcare for yourself and subsidized healthcare for family. Unlimited PTO that you're encouraged to use. Very nice office/working facility with free daily catered lunch, a gameroom, gym, cafeteria.

      Cons

      *Sigh* it pains me to write this, but... The Glassdoor we know and love is not long for this world. Glassdoor makes most of its revenue on job ads, where it's a small player in a competitive space. It's extremely hard to monetize what Glassdoor's core features: the reviews. The revenue from employer profiles is frankly not enough run a profitable business at the current size. The new CEO seems powerless to the board members of Recruit (Glassdoor's holding company). He's an extremely nice guy and definitely cared about the company. But a good person doesn't always make a good CEO.

      avatar
      Glassdoor Response
      5y
      We appreciate you taking the time to leave a thoughtful review. We’re glad to read that collaboration with your colleagues was seamless and enjoyable, and that our various employee benefits (and office spaces that we dearly miss!) served you well and helped you maintain a great work/life balance. Your feedback regarding monetization and our new partnership with Indeed is valuable. While both Glassdoor and Indeed are, and will continue to be, under the Recruit umbrella, our consumer strategy is to operate as independent brands focusing on what we each do best. As the worldwide leader in employer branding and insights, we are highly confident that there is a need among employers of all industries and sizes to tell an effective brand story. After a year like 2020, where the demand for overall employer transparency, D&I insights, and pay equity has increased, our products will adapt to support these needs.
      3.0
      Jul 31, 2017

      Huge Potential in EMEA - Needs Some Major Changes.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined Glassdoor because of our amazing values, the intelligent people and the innovative product. It’s been an incredible experience working in the EMEA Headquarters and I definitely got what I applied for. The product - Glassdoor is changing the way people look for jobs and so many people I know have used Glassdoor to help them in their job search. It's really inspiring to be part of that - even though we work on the employer side. It's an exciting time to be part of Glassdoor EMEA. In the last 2 years, clients have become a lot more open to discussing Glassdoor and putting budget aside for employer branding. The product is going to get easier to sell and clients are seeing more ROI. The office is beginning to grow again (after some heavy attrition last year) which is great to experience if you are looking to grow your sales career and get access to opportunities outside your primary role eg. Training new employees, being involved in interviews ect. The office is young, most people are under 35. There's good fun and there's great banter between employees. It's a becoming a collaborative environment which is great to see and there is a close-nit feel, especially in the SDR team. Access to Stock Options. As a pre-IPO company you have the chance to purchase stock (after a vesting period) with the potential to make money if Glassdoor IPO's or gets acquired.

      Cons

      Firstly, there’s needs to be more transparent communication. Some of our senior leaders aren’t really open to feedback and it’s left some employees feeling frustrated and unheard. This has led a number of people to leave. We want to practice what we preach with the product that we sell eg. Read the reviews on our page, take feedback on board, make relevant changes but that’s not happening in EMEA. This leads to people speaking to each other in private and not giving feedback to management (because they know it's unlikely anything will be done), which creates a toxic environment. It's hard to keep positive about your job when that's going on, even if you're doing well. The office needs to be improved. There are two separate rooms, and often a bad smell because of a leak. This separates and isolates some employees, which is detrimental at our young stage when we're trying to build a sustainable culture. The benefits and perks don't match up at all to other American tech companies in Dublin. This is to be expected at the stage of growth we are at but it's important to know this if you are applying that there are no free lunches (excuse the pun) or big budgets for team outings/activities! This will be there in the future I'd say.

      avatar
      Glassdoor Response
      8y
      I appreciate you taking the time to share feedback. I’m sorry to hear that things aren’t going as expected. As you know, we take these comments very seriously. To address your feedback on compensation and rewards, we rolled out a new comp plan and quotas earlier this year and are monitoring it closely to see if the changes are helping. Feedback like yours helps keep us honest along the way.
      4.0
      May 23, 2017

      Anything in life worth having is worth working for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at Glassdoor London longer than anyone else and feel that I am qualified to give a balanced opinion based on a number of different team changes and a significant amount of growth over time. I fully believe that Glassdoor is destined for greatness on a global scale and I personally enjoy working here very much. I look forward to every day, I understand and support the mission of the company, I know how I can make a difference and my goals are clear. I feel like I am well supported by my manager and wider team in the US and I also feel like the work-life balance is good. Our benefits program is slowly improving but the main benefit for me are the share options, which I value highly. The culture in London is good (in my opinion) although perhaps a work in progress. We get together and socialise pretty regularly. We always have team events in the pipeline and I enjoy everyone's company in the office. Some of us have been around for a while now and, just as with any company, others have left for various reasons. It hasn't worked out for some people, but at the end of the day, that's life. Glassdoor isn't for everyone and some people have probably had a pretty rough time and struggled, but I have thrived here. I feel appreciated by the CEO and in return I feel a strong sense of loyalty. There's no magic formula: if you like your job and you are good at it, you do well.

      Cons

      Let's be honest, we're not there yet, in terms of where I want Glassdoor to be in Europe nor where I thought we would be at this point in 2017. As a company, we're having to re-focus and set ourselves up for success, and I accept that. This is quite normal for a hyper-growth company. I'm not concerned about our strategy or momentum, but it doesn't mean that I'm not fed up about being temporarily restricted in terms of my scope. My hours can be quite long and there is certainly a lot of scrutiny and pressure. However, I've always felt that I can take the time I need to recharge as well as have flexible working. If you like an all-singing, all-dancing benefits scheme, everything on a plate, easy-sell corporate environment with massive salaries, then Glassdoor is not for you. If you don't mind pushing the envelope and you are resilient enough to rough it a bit on the journey, then Glassdoor could take you into a new league in terms of what you thought you could achieve and where you thought your career could go. You need to see the bigger picture and not get caught up on little things if you want to be satisfied working here. I actually like this in a way because it filters out those that can't, or are not willing, to go the distance.

      avatar
      Glassdoor Response
      8y
      As one of our first hires in the UK, I salute you for taking on the unknown and setting us up for success in our first-ever European office. You point to a hardworking scrappy environment that I cherish and appreciate you cultivating. You also point to areas where we can get better - we’re taking in your feedback so we can continue to get better and create an all around great working environment. We want you feel successful both in the work you do and where you do the work.
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.