Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Oct 30, 2019

Still Feeling the Culture After 5 Years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-I have been at Glassdoor for close to 5 years, and have seen a lot of growth and changes. -Taken together, Glassdoor is the best place I have ever worked. The culture is friendly but very smart, without huge egos getting in the way of our mission. My team is like a family to me, and overall the culture is empathetic, collaborative, and positive. -As a startup, people at Glassdoor were attracted by our mission to help people find a job and company that they love. Although we have grown dramatically during my time here, our CEO has been a north star for our culture, preserving it despite turnover, setbacks, growth, and successes. -Overall, the acquisition of the company by Recruit Holdings was a net positive for employees. Many long-time employees were handsomely rewarded by their cashed out stock options. It was honorable of the company to continue to pay out options after the acquisition, and showed the CEO's respect for employees. -Little has changed in the company since the acquisition. There have been no layoffs, no major operational changes, and even a few efficiencies on the engineering side from better coordination with our sister companies. -There were substantial pay raises for most employees after the acquisition, which brought up pay to SF Bay Area market rates. My comp today is even or above most competitors for similar roles. -We have preserved our great benefits package despite our growth and maturity as an employer. We still offer unlimited vacation, free lunch (in Mill Valley at least) and pretty terrific health coverage. -People with families are encouraged to take time off, and work flexibly to make sure their home responsibilities are covered. People work hard, but there is not a "spend 10 hours at your desk" culture here -- people work from home, take meetings via Zoom, communicate via Slack, and get the same amount of work done while also creating space for home life. -The company HQ is moving to SF in Fall 2020 (finally) which will dramatically improve commutes for many employees and will help us with recruiting SF talent as well. Marin is beautiful, but there is a reason no other major tech players have offices here -- there is no commercial real estate, no one can afford to live in Marin except execs, there are fires + flooding + power outages in Marin regularly, and you are on an island far away from SF making casual networking impossible. It's time for Glassdoor to put on its big-boy pants and finally move into the city like a real company -- that's finally happening now.

Cons

-My impression of our Product and Engineering orgs after 5 years here is that they are fairly conservative and slow-moving. We are behind the curve technically in many areas, and our roadmaps move really slowly. I don't know what the solution is, but lack of innovation on product and engineering are a serious long-term problem we face. -We are a tiny player in our competitive space, and that's not changing much over time. That lack of rapid upward momentum in terms of our business is very different than in the early years here, and it's sometimes hard to stay motivated without big growth prospects in the future. My team is growing really slowly (if at all) and feels like treading water sometimes. -I think we are moving too slowly in moving our HQ into San Francisco. For too long our physical location has been unduly influenced (in my opinion) by where our executive team has chosen to buy homes. Most employees are in SF or East Bay, not Marin, and there is a huge disconnect between the personal interests of execs who would like a short commute and the majority of the talent base who bears the cost of long commutes, lack of quality public transit, and unaffordable real estate for us to be in Marin. If we want to be a real company, we need to act like one and move to where the talent is -- not where our exec team wants to have a pleasant lifestyle (and can afford to live). -Our data infrastructure is not great. This is a hard problem to solve, at least with current leadership on the relevant teams. But other tech companies have figured this out, and we could do better. Data is too slow, not well documented, not widely accessible, and hard for product managers and business decision makers to get access to.

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Glassdoor Response
6y
Thank you for taking the time to share your thoughts and for being a part of Glassdoor for more than 5 years. Your contributions have helped Glassdoor get to where we are today. It makes me happy to hear that Glassdoor is the best place you have ever worked. It’s our goal that every employee love their experience working at Glassdoor and I agree our culture and our people make Glassdoor truly special. Glassdoor began as a disruptor in the industry and I share your opinion that innovation in Product and Engineering is important. This is an area of focus and investment going forward. Like you, I'm excited for our HQ expansion to San Francisco, which I believe will allow us to attract top talent who will passionately help Glassdoor deliver on our mission as you and your fellow Glassdorians have. Thank you again for sharing your thoughts, Christian President & COO
2.0
Jan 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Could be advantageous to have Tech multinational experience on your CV, as it is a well known brand. Start up environment, in a great location. Earning potential is generous.

Cons

Probation period of 6 months is actually make or break after 3 months. If you are not hitting & exceeding targets from month 1 your life quickly becomes extremely stressful and management become pessimistic & micro-managers watching, listening and monitoring your calls & calendar. Overall Glassdoor is a very difficult product to sell given a lot of prospective clients you a cold approaching dislike Glassdoor, have had negative experience using Glassdoor or received poor reviews that as an SDR you can not remove. Work life balance, holidays and weekends are sacrificed to hit targets that can feel achievable.

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Glassdoor Response
7y
Thank you for the insight into your experience. Being in Sales can be intense. We are measured on results. That said, we certainly strive to care deeply about our team here at Glassdoor. We'll take your feedback and work to get better. -Kate, SVP Sales
3.0
Dec 15, 2017

Culture Clash

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office and smart people

Cons

Within the last year managers and leaders were hired who don’t fit culturally. Now solid people who have supported the organization over several years are making plans to leave. Morale is low.

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Glassdoor Response
8y
Thank your for taking the time to share your thoughts about Glassdoor. We appreciate the feedback. We will take your feedback seriously and make sure we continue with trying to find the best people that fit well within the Glassdoor culture. Company culture is something that always changes as we grow, however it is our values that we strive to maintain. Please also check in with your manager or HR about this, so we can learn more from your feedback.
Viewing 133 - 135 of 1,113 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.