Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jul 30, 2023

One of the best companies I've worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture. Good people who care about the mission. Very low ego environment full of smart and helpful people. The company is currently going through transformation. Going from a startup culture to a larger company culture and Leadership is really trying to take the best aspects of both stages of company growth. The product is also transforming and it is really exciting to be a part of the transformation from just a company rating, reviews and salaries website to a professional community.

Cons

Working remote is great, but it impacts culture and connection. Teams seem to always be overworked and stretched too thin. I don't personally feel it, but I hear about it from other teams. Glassdoor has a very very progressive culture that is really focused on DEI. Sometimes it feels like it's a bit too much and it can be distracting or counter productive.

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Glassdoor Response
2y
Thank you for taking a moment to share your experience. As a Glassdoor employee, I also see that our company is made up of good people who genuinely care about our mission, transformation, and our "why". I appreciate hearing your personal employee insight, and please trust that our leaders appreciate your input and feedback and will use it to continue improving as an organization. - Britney Martinez, Talent Acquisition Partner
3.0
Mar 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The people I've worked with are the best part of Glassdoor. I have made lifelong friends here with both peers and leaders. Some of the managers that are still with Glassdoor are the best I've seen in my career. They genuinely care about their people on both a personal and professional level and truly embody what it means to be a mentor.

Cons

I believe we tout ourselves as the model for employee culture and support but there are some major shortcomings. First and foremost, maternity leave. Glassdoor offers their US employees what feels like the bare minimum in terms of paid time (12 weeks). What's more, is that there is an option to extend leave with unpaid time (6 weeks) but not only is this still not competitive in terms of total time off but it creates an incredibly complex situation for your peers and manager who are left to cover your accounts. Will you come back to your former book and earning potential? That is unclear. Ultimately, you are left feeling like a burden on your teammates who have to pick up the "slack" of your accounts while you're gone. We need better support for not only the parents on leave but also for the teams and managers who are covering. Help us create a system that drives cooperation and doesn't seem to punish the person who is out and who may have to forego their current book of business for a few more weeks with their new baby. No new parent should have to make that choice. We have all discussed and acknowledged how COVID is driving women, especially mothers, out of the workforce at disproportionate rates. Glassdoor needs to walk the walk and step up supporting all new parents. Quota has come up in other reviews and it's worth repeating - it's a complete disaster. Sales quotas are re-set every quarter and distributed 45 days (yes, 45 days!) into each quarter. That means you have 45 days to find a way to hit the gap you inevitably have especially if you over-performed in the previous quarter. It is extremely challenging to work ahead and genuinely provide the client experience Glassdoor is known for when you are chasing transactions to fill a gap. Help us get back to the customer-obsessed consultants we were before this shift. Lastly, feedback. It's asked for everywhere - GLINT surveys, review reminders, in monthly review sessions tier-wide, and I very much love that about Glassdoor but nothing seems to be done with that information. As such, we as reps are stuck in this loop where there's this illusion that our voice matters, only to have comments explained away or ultimately left on the table. If you really want our feedback, please take it and help us understand how it is driving change.

3.0
May 14, 2020
Recommend
CEO approval
Business Outlook

Pros

People: The people is the single most amazing thing about this company. Glassdoor truly hires the best and I have been able to foster so many amazing relationships during my time there. Culture: While there have been some changes recently, overall Glassdoor had an amazing culture with snacks, open concept office, and new technology to leverage. I didn't dread going into the office because I enjoyed my time there Work Life Balance: This job really allows you to have freedom into how much you put in and the ability to take time for yourself. I was always encouraged to take PTIO and work flexible hours based on my schedule

Cons

Leadership: There have been quite a few changes at the top levels of the organization and it makes you wonder if those have been for the better. Since the turn of the calendar year, it feels like every single month there was a large organizational change that has greatly affected the employees and the business strategy questioning what the future would be for Glassdoor. Transparency/Communication: This whole situation showed the true colors for a company that prides itself on being open and sharing the true inside happenings with a company. The last few months felt like something was hidden around every corner and the number of "political responses" we received on a variety of subjects was frustrating and disappointing.

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Glassdoor Response
6y
Thank you for your feedback on your Glassdoor experience. Truly, the people at Glassdoor are amazing and I’m happy that you were able to foster great relationships during your time here. It’s true that there have been a number of changes in the company and while it’s natural that this impacts our employees and raises questions about Glassdoor’s future, I want you to know that I believe transparency and communication with employees and providing a clear understanding of our strategy is absolutely essential. I hear your feedback that we could have been clearer and this is something I will seek to learn from. Thank you for being a part of Glassdoor and for your impact! Christian CEO, Glassdoor
Viewing 130 - 132 of 1,113 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.