Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 23, 2020

The cherry on top!

Recommend
CEO approval
Business Outlook

Pros

Being an HR Practitioner working in an HR Tech company is a dream; working at Glassdoor where our mission is to help people find a job and company they love is the cherry on top! The People team is transitioning to be much more strategic thought partners to the business, such a great time to be at a company when you can get your fingerprints all over a new way of working! All employees have direct lines of communication to the CEO and everyone in between. We have a super flexible work environment, amazing benefits, open PTO, 401k match...

Cons

2020 has brought a lot of changes (to the world) and to Glassdoor; we need to ruthlessly prioritize and focus. It's easy sometimes to get enamored by the bright shiny objects.

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Glassdoor Response
5y
We really appreciate you sharing your experience and feedback with us. We are so happy to hear you are passionate about Glassdoor and the direction of your team. We want our employees to see their opportunity for impact within the organization. We understand there have been many challenges and changes this year. As an organization we are working thoughtfully and intentionally to do what is best for our employees and company. We are thankful for your dedication to Glassdoor!
2.0
Jun 6, 2020

Indeedoor

Recommend
CEO approval
Business Outlook

Pros

-Many Director and below people were great to work with. They cared and understood the challenges we faced everyday selling Glassdoor. -Work Life Balance -Nice office

Cons

-Product is pretty weak and there was barely anything done to make it substantially better. -VP and up seemed out of touch often. Especially with the Chicago office. -Christian seems like a "nice guy" but not sure if he was ready to take this on yet. Before Covid, Glassdoor wasn't performing that well. So I don't think a lot of people were shocked when they let 1/3 of the company go, even after saying we were in a good place weeks before. - SOPS was horrible. CS was understaffing and under trained. - This was a place to meet nice people, get a paycheck, move up and move on. There wasn't any innovation to sink your career in at Glassdoor (If Glassdoor ever does hire again, I would not have expectations beyond that). ** IF you're in the Bay, I'd never work at Glassdoor (too many better options with better pay). If you're in Chicago maybe consider, to move up and move out.**

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Glassdoor Response
5y
Thank you for taking the time to share your experience. In recent years, I don’t disagree that Glassdoor has not focused enough on innovating from its core, in the products and content that make Glassdoor stand out from the crowd. And that needed to change. That is why earlier this year we renewed our focus to invest much more in what differentiates Glassdoor and in the areas in which we can truly be the best in the world. And while we had shared in our monthly All Hands that we’d seen this crisis have a considerable impact on our company, I hear your feedback that we could’ve been more clear. As you move forward, we wish you all the best and we’re here to be a support to you. Christian CEO, Glassdoor
5.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Super easy sales - You close sales in 2-3 calls for Small or Medium Businesses. - Pipeline is always moving because of the quick sales cycle. - Everyone knows who Glassdoor is so when you are on the call it's always warm. - Monthly quotas keep you motivated the whole quarter long which creates a fast-paced environment Great culture for growing a career - More than anything, people aren't judgemental. Be yourself and no one will give you a hard time. - Managers have your back. - You never feel like anyone is looking over your shoulder. - You can expect to be promoted every 12 months if you're doing well and the managers like you. - You learn sales methods from professional programs instead of learning everything on your own. - People are suuuuuuuper friendly and helpful - If you like to drink, the SF culture just seems to drink a ton so get ready for that - There's an SF office, a Chicago office, and a few international offices. If you want to transfer offices, live in London, etc. Glassdoor is actually open to it! Perks and Benefits - CATERED MEALS are AMAZING! They've really found caterers who bring you great food every single day - Health, Dental, Life is all covered for you and partially covered for family members but it's top-of-the-line insurance providers - Work-Life Balance is something you determine with your manager. If you want to come in early and leave early, great. If not, most are expected to be here from 8-5 with an hour lunch. However, if you ever need to leave or stay home or go on a trip, they are super flexible and don't give you a hard time. Leadership - They've had their struggles in the past but recognize that and have changed a TON. - The VP of Sales will actually sit in a room with sales reps and ask them what needs to be changed and they actually listen. - The CEO listens to feedback and consistently is trying to improve transparency and communication. He's also just a genuinely good guy.

Cons

Here are the few I've found - This place is LIBERAL. Good for half of you, maybe bad for the other half of you. All of SF is really liberal in general but if you're already living here then you're used to it. People aren't judgemental if you are republican, but I feel like you'll just hear a lot of left-wing chatter and that might bug some right-wing folks. - This place DRINKS! Once agian, good for some, maybe not for others. If you don't drink or don't want to be around people who do, maybe Glassdoor isn't for you. Once again, no one will judge at all if you don't, but there is a lot of that here. - Leadership is still making changes to improve compensation and I would say change in general is a minor challange. - Some leaders don't seem super strong, you know? Like, they aren't the type of people everyone wants to follow. - Compensation is enough to get by, but could be better. Like I said, they are making changes to get you more money. - If you perform, you'll get promoted. But there is definitely a "cultural fit" aspect to promotions as well. So know that to get promoted, managers will definitely have to like you. If you aren't likeable, you might not even get hired so...... nevermind

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Glassdoor Response
8y
Thanks for the detailed review! I'm pumped that it seems like you've found a great home in Sales at Glassdoor. We're always working to make things better based on feedback from the team. Appreciate that you called out our culture as a big part of making Glassdoor a great place to grow your career. I agree! Also, yes the caterers have been great lately (yea!). We'll keep working on making our sales floor a place where everyone can feel comfortable and be successful. If you have anything else you like to share, come find me or send me an email. Thanks again for the feedback!
Viewing 154 - 156 of 1,113 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.