Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved coming in to work every day. The team are all so lovely and respectful and the work environment is great. Everyone is very driven about the Glassdoor mission and very passionate about their work. Glassdoor as an employer is super flexible and appreciates the work/life balance of their employees. You also get a lot of opportunity at Glassdoor to use your skills and develop professionally. It's still in many ways a start-up which clearly isn't for everyone but really what difference do you expect to make at the alternative, a 10k+ employees professional network company based in central London? If you want to really contribute and feel like your work makes a difference then you should work for Glassdoor. The direct management in my team was very supportive, great mentors and anything but micro-management. Generally Glassdoor doesn't really do micromanagement which also means you should know to manage yourself. Other pros are the competitive salary, great office location, nice team events, progression and autonomy. Talking for the London office, I wouldn't say the negative reviews really give an accurate idea of the work environment. There's challenges that come with any start-up but most comments do not resonate with my experience in any way. I can truly recommend Glassdoor to anyone that is looking for a meaningful job, with tons of learning opportunities, room for growth, amazing colleagues and a healthy work environment.

Cons

I had no reason whatsoever to leave on my own initiative for above reasons but the company decided to let me go due to focus shift away from most EMEA markets. Very disappointing and sad but I respect tough decisions need to be made in order to move the business forward - although in all modesty I believe this was a poor decision made by higher management as I (as well as my colleagues in the other markets) build up tons of relationships within industry and media landscape that will be hard to rebuild when focus will be shifting back to those markets. In addition to that we took on so many different tasks outside of our original jobs such as sales, marketing, pr, etc. (which I loved as never a day was the same), while getting paid for 1 which is a pretty good deal for the company I'd say. It's like spending ages on building a sand castle and then kicking it in. What monster does that, no offense. Anyway I'm all for flexible redundancy rules but perhaps in a more constructive way.

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Glassdoor Response
8y
Thank you for sharing such detailed feedback, it’s meaningful and incredibly helpful. As we look for ways to improve & change, we will certainly take your words into consideration for the future. Hope you are doing well in your next endeavor!
4.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

You’ll see this in every review that you read, but the people are what make Glassdoor such a special place. From the moment I set foot through these doors, I was welcomed with open arms. From my manager, whom I would literally follow into a burning building, to my teammates, who are more like my siblings than coworkers. Not to mention all of our amazing teams outside of sales who are often the unsung heroes. Everyone wants to lend a helping hand to get you where you need to be personally and professionally. As I mentioned before, my direct manager is a big part of the reason why I am so happy here. Without him I know I would not be where I am today. And that’s true for our whole leadership team. They genuinely want me to be successful here and will do whatever they can to make that happen. The last thing I’ll say is that working on the other side of the bridge is pretty great too. When things get a little overwhelming, being able to go outside and walk it out on the bike path overlooking the Bay and Mt. Tam, really help to reset and get back on track. Honestly, it’s hard to put into words, but most times it’s just awesome to be a part of this company.

Cons

I won’t lie: it’s hard, and some days are harder than others. There’s no getting around putting in the work here. That said, my biggest challenge is the amount of factors that are outside of our control and how that can impact one’s success: where a company is located, how many open jobs they might have compared to the year prior, content issues, a client’s performance, Customer Success, internal processes, etc. These are all challenges we face when trying to hit our quota and it can be very defeating and frustrating. It can sometimes feel like some people are better set up for success than others based on their book of business or their support team. You’ll likely read some reviews that talk about how our company’s culture is gone. I wouldn’t say that it’s gone, it’s just different. I don’t think we ever lost that Glassdoor family feel, but when you go from personally seeing success over and over to suddenly not, sometimes sending out a few more emails, or leaving one more voicemail becomes more important than a dress up day or monthly award ceremony. Participation is lacking but only because there is a lot of “catch up” to hit numbers. It isn’t just one person who makes a company’s culture, but rather the collective whole, and this past year was rough on the collective whole. You’ll also read some reviews about compensation. Living in the most expensive city is not easy. And yes, I would like to get paid more so that maybe one day I can buy a house and maybe even start a family. For now, the office environment and the people are what make the discrepancy in comp bearable, but I do worry that at some point the allure of all that will not shine as bright as it does now.

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Glassdoor Response
9y
I totally agree, it’s the people who make this place incredible, and I’m so grateful for our culture and the team we have in place. I also agree that it has evolved and with that evolution comes new challenges and needs. Your advice is spot on. Our people are our greatest asset and we need to continue listening and use their insights to keep what makes Glassdoor special in place as our company grows.
5.0
Sep 17, 2016

Be Part Of Something Wonderful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best, hard working, dedicated people are the company's biggest plus. Perks? Yes, there are perks (free catered lunch, game room, instruments if you like to jam etc.) But, don't come here for just the perks. This is the San Francisco Bay Area. You can practically go shopping for perks and benefits package. But come here if you want to work with smart, hard working, driven people.

Cons

The only downside is that sometimes it feels like the company is growing too fast, However, this is on par for a company about to make the big next step. It's part of the challenge, and that's part if the excitement working here.

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Glassdoor Response
9y
Love the feedback and perspective. We're not slowing down now. In fact, we're just getting warmed up.
Viewing 169 - 171 of 1,113 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.