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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      May 24, 2017

      A Rewarding and Valuable Experience

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was able to accomplish the most meaningful work of my career while at Glassdoor. Because Glassdoor is a relatively small company that collects a lot of data for jobs, salaries, and company reviews, there are a lot of problems to tackle, and a lot of flexibility in your approach to solving them. At the end of the day it feels pretty rewarding to know that your work can impact millions of Glassdoor users. I always felt appreciated by my managers for the work that I was doing while there as well. Glassdoor hires smart and friendly people. I really enjoyed my daily interactions with team members, and can honestly say that I learned something new from my manager or peers every week. I feel that the upper management is competent and is steering Glassdoor on a path to success. The mission of the company is noble and sincere - help people everywhere find a job they love. A lot of companies will just publish some corporate "values" or "mission statements", but I do feel Glassdoor is trying to empower people to make the best career decision they possibly can. Location - a lot of people complain that the location in Mill Valley is a negative, but if you live in the northern part of San Francisco, it can be a quick reverse commute. The office boasts serene views of Richardson Bay and Tiburon, and the free parking isn't bad either.

      Cons

      It's really frustrating being a Glassdoor stock/option holder right now. Glassdoor has one of the most restrictive shareholder agreements in the industry. Employees are not free to sell their shares on a private company exchange like EquityZen, nor has Glassdoor offered to buy back a portion of employees' stock (at least while I was there.) The executives claim that the reason for the restriction is so that all employees have some skin in the game, without acknowledging that it's very possible (and common) for employees to sell a portion of their shares AND have skin in the game. It's a fallacious argument, and possibly indicative of some ulterior reasoning and/or motives.

      avatar
      Glassdoor Response
      8y
      Thank you for being part of our team and contributing quality work while you were here. I’m truly glad that you had so much success here. When it comes to our equity, we do our best to be fair, competitive and reasonable. Your comments are helpful as we assess how to address this in future.
      5.0
      Jan 28, 2017

      Great Place to Help Write Your Own Destiny

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor has been awesome for me in my time here. The firm takes note of issues and acts quickly to resolve them. 2016 was the first time the company experienced a slowdown in growth (although still growing rapidly) and seeing the response to this slowdown from senior leadership was incredible to witness. Robert, Brad and Kate are all studs and it is exciting to work for the vision they (and I) share.

      Cons

      Operational processes are not good. A fast growing company will always experience issues like this, and senior leadership has hired extremely smart and credentialed people to help resolve these challenges. However, until improved, it is still a challenge. (not a dealbreaker by any stretch of the imagination).

      avatar
      Glassdoor Response
      9y
      Thanks for the helpful feedback, 2016 was a pivotal year! As we go into 2017, one of my goals is to continue to get smarter about our operations and allow some of the great folks we've hired this year to spread their wings and ignite some of that change. We're so glad you share our vision and glad you're part of the team!
      5.0
      Mar 8, 2016

      Building a Better Workplace by Example

      Senior web developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People care. People believe in the vision, and they believe in their peers, and go to lengths to show both of these to be true. This applies to interns and execs equally; drop by Robert's office to see how true it is for yourself. The culture reinforces itself when you see how hard people work to build something awesome, it's really inspirational. Flexible schedules. You're adults; if you can accomplish your work, you manage your own time (normal caveats apply, of course -- physical presence is still important, and there are only so many meeting times that will work for most people). Sweet perks - Free catered lunches, on-site gym, free bootcamp/Crossfit classes (yoga will be returning as well), some health/exercise related partner discounts, ping-pong, arcade games, beer on tap. Making a difference. Working here gives you an opportunity to positively affect people's lives across the workforce. Even better, it's universally applicable. Is there something that annoys you about work in general that you don't think needs to be that way? Here's a great place to start trying to work on that. Good brand. People commonly not only recognize but actually like the company, which gives super positive vibes. (Obligatory shout out to the awesome PR team!)

      Cons

      The first 2 aren't really hard "cons" as much as reminders that this is a bustling tech company, not a haven of freeloaders enjoying overcompensation and perks: 1) Things move very fast, and change is constant. Employees must be able to keep up. 2) Crunch time is no joke. Engineers might see long hours on a per-project basis, and salesmembers see it with the seasonal business. Other departments likely have similar waxes. I questioned whether the finance team ever left the office for months (during times I was working 11-12 hour days, no less). Bureaucracy is growing. As the company grows, so come more layers that slow everything down. This is exacerbated by new hires higher up on the food chain since they need to ramp on more things. Zero-to-market time on products has taken a hit. MVP delusions. Many products are initially built as lightweight as possible, or the "Minimum Viable Product" with the intention of filling out later, but... never quite get filled out. This mindset hurts engineering as much as it hurts the product by encouraging hacky, non-reusable code. A bit behind the tech curve. The product brainiacs (I don't mean that in a bad way; they're just smart) drive their roadmaps with gusto, leaving less time for engineering innovation and infrastructure. There have been some internal drives to address this, but there has been little penetration.

      Viewing 193 - 195 of 1,113 Reviews
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